What are the responsibilities and job description for the General Manager position at Savaria?
Job Description
Job Description
BETTER MOBILITY FOR LIFE
Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,450 valued associates globally and has 11 manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.
H.E.S Elevator, a Division of Savaria USA, Inc. is a locally based division of a publicly traded accessibility and elevator company. H.E.S is specialized in the design, installation and service of commercial & residential elevators, stairway chairs, dumbwaiters and wheelchair lifts through-out Colorado since 2009.
We are looking for an experienced general manager to join our team.
Overview
The General Manager is responsible for overseeing all aspects of the company's operations and serves as the primary liaison with the corporate head office. This is an excellent opportunity for experienced professionals looking to take on greater leadership responsibilities. They will be accountable for ensuring efficiency, productivity, and overall business success across various functions. This position reports to the North American Sales Manager at the head office.
This is a full-time, on-site position based in Denver, Colorado.
Essential Function
- Sales & Business Development : Actively engage in sales efforts, develop relationships with builders and architects, conduct onsite consultations, and manage quotations and bookings for new equipment sales.
- Project & Installation Management : Oversee the Project & Installation Manager, ensuring effective coordination of onsite project management, scheduling of mechanics and customers, and training programs to improve efficiency and best practices.
- Administrative & Financial Oversight : Supervise the Admin / Bookkeeper to ensure accounts receivable are current, permits are obtained, and financial processes are maintained.
- Service & Maintenance : Oversee the service and maintenance department to ensure quality performance and customer satisfaction.
- Project Coordination : Lead weekly project meetings to track progress on equipment releases, customer billing, permit applications, and overall project milestones.
- Customer Relations : Address and resolve customer concerns to maintain high levels of satisfaction.
- Inventory Management : Monitor and manage inventory to ensure optimal stock levels.
- Operational Improvements : Implement new policies, operational systems, and software to enhance efficiency and productivity. Performs other duties as assigned.
Qualifications
Savaria provide equal employment opportunities and consideration to all qualified employees and applicants, prohibiting discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.