Software Training and Process Improvement Specialist

Our Story

Savas (pronounced sah-vus) is a derivative of the word Seva (pronounced say-va), which means an act of selfless service and compassionate care. At Savas Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Visit our website at www.savashealth.com.

Job Title: Software Training and Process Improvement Specialist

Location: Riverside, CA (must be willing to travel to ALL clinics within Riverside County and San Bernardino County)

Position Summary: Savas is seeking a motivated and detail-oriented individual to step into the role of Training and Process Improvement Specialist for our software. This is an internal promotion opportunity aimed at identifying a team member passionate about fostering operational excellence and empowering our clinics and customers through effective training and process optimization.

Job Duties

• Conduct comprehensive training sessions for Savas clinics and new customers on our software.
• Ensure training programs are tailored to meet the diverse needs of users, including on-site, virtual, and self-paced learning options.
• Work closely with clinics to identify inefficiencies and propose actionable process improvements.
• Collaborate with clinic staff to implement changes that enhance workflow and operational outcomes.
• Partner with software team to create engaging and effective training materials.
• Develop and maintain instructional videos, guides, and FAQs to support ongoing learning and software adoption.
• Stay updated on software updates and enhancements to ensure training materials and sessions remain relevant.
• Monitor the impact of training programs and process improvements, making data-driven adjustments as needed.
• Strong interpersonal and communication skills.
• Ability to present complex concepts in a clear and engaging manner.
• Analytical mindset with a focus on process optimization.
• All other duties as assigned

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field
• 3 years of experience in a software training or support role
• Comfortable with technology, including software tools and platforms used for training and documentation.
• Proven ability to work effectively across teams and with external partners.

Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, use hands to manipulate equipment, and to talk and hear. The employee is required to stand, walk, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment: The noise level in the work environment is high to moderate.

Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, facility, or the business. The position purpose, principal accountabilities, essential functions, minimum qualifications and the requirements listed in this job description are representative only and are not exhaustive of the tasks that a Team Member may be required to perform. Savas Health reserves the right to revise this job description at any time, and to require Team Members to perform other tasks as circumstances or conditions of its business considerations or work environment change.

Equal Opportunity Employer: Savas Health is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.

Job Type: Full-time

Salary:  $70,000 - $90,000

Benefits:

• 401(k)
• Health, Dental, Vision insurance (PPO - 90% paid by employer)
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Life insurance
• Paid time off (2 weeks)
  
• 7 PAID holidays
  
• 40 PTO hours - annually 
  

Schedule:

• Day shift
• Monday to Friday
• 8AM - 5PM

Work Location: Riverside, CA

Setting: Hybrid (must be willing to travel to ALL clinics within Riverside County and San Bernardino County)

Salary : $70,000 - $90,000