What are the responsibilities and job description for the Director, Partner Enablement - IAM / IGA position at Saviynt?
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
The Director, Partner Enablement will be responsible for the Partner facing enablement activities to ensure successful deployments and help clients realise "Time to Value" goals including the adoption of best practices, valid deployment methodology and working within the defined Saviynt processes. In addition, the Partner Enablement Director drives strategic global initiatives within Saviynt based on a wide range of data and metrics to manage costs, identify risks, highlight cross sell / up sell opportunities and general business process improvements.
WHAT YOU WILL BE DOING
- Through regular cadence with key partners : -
- Gather feedback to drive continual improvements with Saviynt processes, community tools and systems.
- Understand partner's strategic goals and advise on how to achieve them
- Feedback to partner on how they can improve their "Ways of working" based on information gathered from the field as well as internal data metrics
- Working with CSMs, TAMs and Expert Services to build a picture of a partner's strengths and weaknesses as well as projects at risk
- Track go-live dates in your region, identify aged / deferred go-lives at risk
- For projects / go-lives at risk, identify causes and recommend possible interventions (Expert Services, Support Operations escalation, CSM / TAM ownership)
- Profile partners by geography, experience and performance to assist Partner Directors and Sales Directors with recommendations to clients. Data points include - No. of successful deployments, No. trained / certified resources, Saviynt Solutions contributions.
- Monitor and measure partner's engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal and Saviynt Exchange
- From data driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt
- Attend Partner Focused events and either present on related topics or host workshops to share knowledge increase partner engagement
- Create content for quarterly Partner Newsletter that adds value to the partner's capabilities and knowledge
- Support the Partner Director in managing the partners performance with evidential facts to enable a robust dialogue
- Challenge the Status Quo and identify areas for improvement both externally with partners and internally with functional teams
- Communicate the Saviynt vision and product roadmap
- Managing upsell and cross-sell opportunities
- Driving expansion opportunities
- Negotiating contracts and pricing
WHAT YOU BRING
We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensation decisions are dependent on many factors including, but are not limited to location; skill sets; experience and training; licensure and certifications; and other relevant business and organizational needs.
You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
If required for this role, you will :
Complete security & privacy literacy and awareness training during onboarding and annually thereafter
Review (initially and annually thereafter), understand, and adhere to Information Security / Privacy Policies and Procedures such as (but not limited to) :
Data Classification, Retention & Handling Policy
Incident Response Policy / Procedures
Business Continuity / Disaster Recovery Policy / Procedures
Mobile Device Policy
Account Management Policy
Access Control Policy
Personnel Security Policy
Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work that directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
