What are the responsibilities and job description for the NOC Engineer position at Saxon Global?
Hello,
Hope you are doing well !
Let me know if you are interested in below position.
Position - NOC Engineer
Location - Wilmington, Delaware ( Fri to Sun 6 : 40 AM to 8 PM )
Duration - Fulltime Position (3 days Working Only)
Experience managing, supporting, and deploying network infrastructures.
- Strong ability to diagnose server or network alerts, events, or issues.
- Understanding of common information architecture frameworks
- Good oral and written communication skills, and ability to address conflict with others constructively.
- Minimum of 1 year of experience in monitoring complex environments using industry standard monitoring tools.
- Contact on-call personnel to communicate new events depending in Priority.
- Escalate All Major Incident Candidates to the Incident Management team, on-call resources, or management.
- Participate in Major Incident bridge calls to provide real time data for monitored systems.
- Document activities performed in associated tickets.
- Manually Monitor processes / system not covered by automated monitoring tools.
- Remotely access systems to perform initial resolution attempt.
- Flexible to work in any shift.
- Good communication skill to interact with both customer and end user over phone and through email.
Thanks & Regard
Roshan Singh
972 430 7053 Ext- 336
Mob - 209 448 4677
Saxon Global
Roshan.s@saxonglobal.com
