Senior Production Services / Application Support

Responsibilities

• Performs complex troubleshooting as a subject matter expert in one or more applications.
• Works to ensure appropriate monitoring and alerting setup.
• Works on root cause analysis and problem management to address underlying technical issues.
• Collaborates with business and application development stakeholders.
• Monitors changes to applications and their operating environment.
• Analyzes any complex issues.
• Recommends technical solutions on application problems.
• Reviews and develops updates of contingency documentation and processes.
• Reviews and analyzes product migrations through all systems environments.
• May review and execute Change Management scripts.
• Contributes to incident resolution for high priority incidents.
• May mentor or provide guidance for junior team members.
• Contributes to the achievement of related teams' objectives

Qualifications

Required Skills : Requirements :

Notes :

Selling points for candidate :

Project Verification Info : The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. MSA : Blanket Approval Received Client Letter : Will Not Provide

Candidate must be your W2 Employee : Yes

Exclusive to Apex : Yes

Face to face interview required : No

Candidate must be local : No

Candidate must be authorized to work without sponsorship : : No

Interview times set : : No

Type of project : 0008892 | Pontoon @ Bank Of New York Mellon Corp.

Master Job Title : Branch Code :