What are the responsibilities and job description for the Operations Manager position at SAY Group?
Our client, a highly respected and growing manufacturer in the precision fabrication industry, is seeking an experienced, hands-on Operations Manager to join their leadership team. This is a key leadership position responsible for driving performance, accountability, and operational excellence across multiple business units.
This opportunity is ideal for a motivated and forward-thinking operations leader who thrives in a fast-paced, high-expectation environment and is looking for a long-term career path with executive growth potential. The ideal candidate will bring a mix of manufacturing expertise, strong people leadership, and business acumen to help guide this organization through its next phase of success.
About the Company (Our Client)
Our client specializes in custom precision manufacturing, serving small to mid-sized manufacturers across the U.S. Their capabilities include sheet metal fabrication, machining, welding, and assemblies — with a commitment to quality, on-time delivery, and customer satisfaction. The company has invested in modern equipment, built a tenured leadership team, and fostered a collaborative culture focused on results and continuous improvement.
Position Overview
As the Operations Manager, you will oversee the day-to-day operations of the facility, directly managing leaders across key functions including Production, Engineering, Quality, and Plant Management. You will be responsible for leading these areas to deliver high-quality products, streamline processes, drive productivity, and manage performance. This role requires a balance of strategic thinking and daily execution, as well as a strong commitment to people development and operational accountability.
This position reports directly to the Vice President and plays a key role in long-term succession planning.
Key Responsibilities
- Lead and manage daily plant operations, including scheduling, production, engineering, quality, and logistics
- Supervise and support a team of four direct reports across multiple departments
- Drive KPIs related to safety, quality, on-time delivery, labor efficiency, and customer satisfaction
- Foster a high-performance culture through coaching, development, and accountability
- Implement and lead continuous improvement initiatives across all operational areas
- Partner with executive leadership to align operations with broader business goals
- Manage resources, resolve bottlenecks, and ensure department collaboration and communication
- Promote a safe, respectful, and organized workplace
- Ensure compliance with internal policies and external regulations
Required Qualifications
- 8 years of experience in operations management within a manufacturing environment
- Hands-on experience in technical manufacturing such as machining, stamping, or fabrication
- Proven ability to lead teams, manage managers, and deliver results
- Strong knowledge of manufacturing processes, lean practices, and performance metrics
- Excellent communication and interpersonal skills — able to lead with fairness, firmness, and clarity
- Highly self-motivated and accountable, with a proactive leadership style
- Demonstrated experience improving processes and driving productivity
Preferred Qualifications
- Bachelor’s degree in Industrial Engineering, Operations, Business, or related field
- Prior experience in sheet metal, CNC, or precision-based manufacturing is a plus
- Experience as a General Manager, Plant Manager, or Director of Operations
- Familiarity with ERP systems and data-driven decision making
- Track record of preparing for or growing into executive leadership roles
Interested in taking the next step in your leadership career?
Apply now and join a company where your experience, ideas, and drive will truly make an impact.
Salary : $110,000 - $140,000