What are the responsibilities and job description for the Mgr, Change Management position at SBM Management Services?
Mgr, Change Management
Corporate Leadership Jobs Sacramento, California
Description
Position at SBM Management
SBM Management is searching for a Change Management Manager to join our team!
The Change Management Manager will support organizational change strategies for large-scale transformationinitiatives. This role will assist in driving adoption, minimizing resistance, and ensuring smooth transitions by developing and executing change management plans. The ideal candidate will have experience with enterprise-wide technology implementations, stakeholder engagement, and training development. Responsibilities
- Assist in developing and executing structured change management strategies for enterprise initiatives.
- Support the change management plan for the Workday implementation project.
- Collaborate with HR, IT, business leaders, and project teams to align on change initiatives.
- Coordinate and deliver training programs to facilitate employee transitions.
- Develop and distribute change communications to ensure clear messaging across the organization.
- Track and report on the effectiveness of change management activities, making recommendations for improvements.
- Provide ongoing support to sustain long-term success of transformation efforts.
- Conduct needs analysis studies and confer with Subject Matter Experts to determine training needs and support training initiatives for SBM Corporate departments.
Key Performance Indicators (KPIs) 2 / System Adoption & Utilization Rate Measure the percentage of employees across Accounting, PR, HR, Legal, TA, Time & Attendance, and Payroll who successfully log in and complete required tasks in Workday within 90 days of go-live. Since Workday is the only system of record, adoption is defined as active usage for role-specific functions, such as processing payroll, approving time-off requests, or managing requisitions.Target : 90% usage rate within 3 months. Training Completion & Proficiency Score Track the percentage of employees who complete mandatory Workday training for their respective departments (Accounting, PR, HR, Legal, TA, Time & Attendance, Payroll). Proficiency is measured through post-training assessments, requiring a minimum 80% score to confirm understanding of system functions.Target : 95% training completion rate, 80% proficiency score. Stakeholder Satisfaction & System Effectiveness Collect feedback from department leads (Accounting, PR, HR, Legal, TA, Time & Attendance, Payroll) through post-implementation surveys. Assess satisfaction with training, system ease of use, and overall change management effectiveness.Target : 85% satisfaction score from stakeholders.
Knowledge, Skills, and Abilities
Compensation : $, per year
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