Volunteer Coordinator

Company Description

SBP is an award ­winning, nonprofit rebuilding organization whose mission is to eliminate unnecessary disaster-related suffering through smart planning, thorough preparation and streamlined rebuilding anywhere a disaster strikes.  

We shrink the time between disaster and recovery.

Since its founding in 2006, in response to Hurricane Katrina, SBP has rebuilt homes for over 1100 families with the help of over 125,000 volunteers in Louisiana; Joplin, MO; Staten Island, NY; Rockaway, NY; Monmouth and Ocean Counties, NJ; San Marcos, TX; and Columbia, SC.

Job Description

Volunteer Coordinators support SBP’s mission by creating an extraordinary volunteer experience that gets people excited about volunteering with SBP. Volunteer Coordinators will build relationships with volunteers before their trip, welcome them when they are on their trip, and work diligently to keep them engaged once they are done volunteering. When responding to volunteer inquiries, it will be important to express thanks, talk about the state of the recovery, and express the needs of SBP. This hard work will result in returning volunteer groups, generating financial support, and engendering greater awareness about SBP.

Volunteer Coordinators report to the Volunteer Department Manager and serve directly with volunteers on a daily basis to engage them in rebuilding our client’s homes. Volunteer Coordinators interact with all departments at SBP, including the Construction Department to ensure proper scheduling of volunteers at work sites and members of the Client Services Department to be able to properly communicate our homeowner’s story to volunteers.

Responsibilities:

• Responding to volunteer requests, questions, or general inquiries via email or phone calls

• Coordinating all trip logistics for volunteers

• Giving orientation to as many as 150 volunteers upon their arrival

• Working with direct supervisor to create the volunteer schedule for the upcoming week

• Processing volunteer registrations and building relationships with groups from that point

• Keeping volunteers informed about upcoming SBP events

• Making sure Site Supervisors are allocated proper amounts of volunteers to complete tasks at hand

• Preparing directions and homeowner biographies for scheduled volunteer groups

• Asking groups to stay engaged with SBP

• Routinely track volunteer information, specific requests, contributions, and other feedback

• Maintaining an energetic and positive attitude with volunteers and colleagues

• Clearly communicate the enduring needs of our clients and community

• Build partnerships with local businesses and community organizations

• Drive outreach strategies to recruit volunteers and raise awareness of volunteer needs

Qualifications

• Excellent verbal communication skills

• Experience/comfort with public speaking

• Strong attention to detail

• Strong organizational skills

• Willingness /enthusiasm to receive constructive feedback from your manager and peers

• Positive attitude

• Ability to take initiative and be self-motivated

• Strong passion for the work of the SBP

Additional Information

About AmeriCorps

AmeriCorps is a national service program that engages over 75,000 men and women every year in service positions across the U.S.  A term of service in AmeriCorps gives members the opportunity to serve communities in need while gaining valuable professional skills and experience.

AmeriCorps members commit to 10 months and 1700 hours of full time service. Members receive the following:

• Living allowance of $1253 monthly

• Education award of $5730

• Free health insurance coverage

• Free childcare coverage

How to apply

All applicants should apply via St Bernard Project’s online application at http://bit.ly/SBPAmeriCorps. For more information on AmeriCorps, visit www.americorps.gov.