What are the responsibilities and job description for the Logistics Coordinator position at SBT Global, Inc.?
Job Description
On-Site
Job Title : Logistics Coordinator
Pay Rate : $25 / Hr
Working Hours : 8 : 30AM - 5 : 30PM
Responsibilities :
- Ensure SOP compliance, make updates as needed, and uphold best practices to meet customer needs
- Manage cargo booking, tracking, and updates across FCL, LCL, FTL, LTL, air, and parcel shipments
- Deliver comprehensive customer service from booking through to timely delivery
- Coordinate daily with customers, carriers, and internal teams to maintain seamless communication
- Maintain accurate and accessible account documentation for team use
- Increase customer satisfaction and business volume through consistent, proactive contact
- Identify account issues and collaborate with management to develop solutions
- Analyze service and cost data to support business improvement recommendations
- Implement process improvements as needed, ensuring data accuracy in Cello and related systems
- Generate reports as required and monitor trends for action
Requirements / Qualifications :
Qualifications :
Additional Information
All your information will be kept confidential according to EEO guidelines.
Salary : $25
