What are the responsibilities and job description for the Front of House Team Member position at Scafidi Bros Market & Deli?
Overview
We are seeking enthusiastic and dedicated Front of House Team Members to join our dynamic team. In this role, you will be the face of our establishment, providing exceptional customer service and ensuring a welcoming atmosphere for all guests. As a Front of House Team Member, you will play a vital role in creating memorable experiences for our customers while supporting the smooth operation of our market and deli.
Duties
- Greet and welcome customers as they enter the establishment, ensuring a friendly and inviting atmosphere.
- Take customer orders accurately and efficiently, providing recommendations when needed.
- Prepare and serve food and beverages according to established standards and recipes.
- Maintain cleanliness and organization of the front-of-house area, including all coolers, grocery shelves, and service counters.
- Handle cash transactions and process payments accurately while adhering to retail math principles.
- Assist with inventory management, including restocking supplies as necessary.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Address customer inquiries or concerns promptly, maintaining a high level of customer satisfaction.
Skills
- Strong customer service skills with a passion for creating positive guest experiences.
- Experience in the restaurant or food industry is preferred but not required; training will be provided.
- Basic math skills for handling transactions and managing cash registers effectively.
- Familiarity with food preparation techniques is a plus, especially in a café or kitchen setting.
- Ability to work collaboratively in a team environment while maintaining individual accountability.
- Excellent communication skills to interact effectively with customers and team members alike.
Join us as we strive to provide excellent service and delicious offerings to our valued customers!
Job Type: Full-time
Pay: $15.50 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Food provided
Shift:
- 8 hour shift
Work Location: In person
Salary : $16 - $18