Solutions Engineer - Robotics

Scale plays a vital role in the development of AI. Our customer base is growing exponentially, and you will be on the front lines : ensuring that the world's most innovative companies become passionate, lifelong Scale customers. Scale's Autonomous Vehicles and Computer Vision (AVCV) business unit is rapidly expanding into Robotics use cases, supporting customers building physical AI.

In AVCV, Solutions Engineers (SEs) are fundamentally responsible for building deep relationships with our most strategic customers as trusted technical account leaders.

This is a unique, multi-faceted role : SEs have to balance their technical prowess and communication (engineering) with driving commercial velocity (sales) while also scoping operationally complex workflows (ops). As such, SEs in AVCV are critical for net-new customers, but also for growing trusted relationships with strategic partners and communicating technical value across multiple organizational levels, departments, and often countries and continents.

You will be part of a highly specialized team, often influencing multi-million dollar contracts and initiatives with strategic customers. You will be traveling onsite around the world to conduct technical workshops and scope new work, while also conducting demos and pilots with new prospects. This is an exciting opportunity to join a tight-knit team, and influence a business that's mature yet growing, and expanding into new product areas.

You will :

• Partner with Scale Account Executives and Engagement Managers to deliver net-new customer pilots and grow technical relationships with existing customers
• Partner with Product Engineering and Product Management to influence the roadmap based on what you're seeing on the front lines in the industry
• Develop technical domain expertise in areas of 2D and 3D imaging and annotation, multi-sensor fusion and calibration, GPS / INS navigation systems, computer vision and other autonomy-adjacent concepts
• Be accountable for the technical customer experience and commercial growth, often in the form of growing existing customers with new use cases and subteams
• Work closely with highly technical engineers at our customers to ensure satisfaction with Scale delivered data, software platforms, and workflows
• Design, develop and maintain playbooks, demos and other tools for executing successful, efficient pilots and customer expansions
• Evangelize Scale and interact with customers at major industry events and academic conferences

You have :

Nice to haves :

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to : Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is :

156,000-$195,000 USD

PLEASE NOTE : Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us :

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and / or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

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Salary : $156,000 - $195,000