What are the responsibilities and job description for the Indiana Help Desk Associate position at Scale Computing?
Help Desk Associate
Our IT Department is looking to hire a Help Desk Associate in Indianapolis, IN. The ideal candidate will have a broad understanding of corporate network architecture and a sharp focus on internal customer service. This includes deploying, troubleshooting, and maintaining Mac OS and Windows, and familiarity with helpdesk ticketing systems. We are looking for someone with the drive and self-motivation to learn and grow with the team, and to take on increasing responsibilities within the IT department. We believe in best-ever experiences from the inside out, so we’re looking for an approachable, friendly candidate who will love their co-workers as much as we love them.
Great candidates will look like this :
- Enjoy troubleshooting and problem-solving analytically
- A team player who can work well within the team and collaborate cross-functionally, especially in a remote environment
- An excellent communicator who is efficient and effective with customers and colleagues via web conferences, email, and in-person
- A motivated self-starter who thrives on prioritization and follow-through
- Passionately creative in mindset and can adapt quickly to evolving business needs
Responsibilities
Requirements
Demonstrated experience with the following is desired :
Education / Experience :
Other useful skills / experience
Compensation & Benefits
This full-time, permanent position is based out of our downtown Indianapolis HQ.
If you’ve reached this point in the job description and feel unsure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you feel like you’re not going to fit in with our teams - you’ll be surprised. We’re one Scale Computing, which means however you identify and whatever background you bring with you, we encourage you to apply if it’s a role you can be passionate about doing every day. Please send your resume, with the job title in the subject line, to careers@scalecomputing.com .
Scale Computing, Inc. is an Equal Opportunity Employer. Individuals seeking employment at Scale Computing, Inc. are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
About Scale Computing
Scale Computing is a global business with offices worldwide, thousands of customers, and countless applications running on our industry-leading SC / / platform. We enjoy this success because we have made a conscious effort to build this amazing company person by person—could you be the next to join us as the newest Scaler?
Scale Computing was founded on the belief that transparency and collaboration create a culture of ownership, success, and empowerment; more empowered employees are more productive employees. At Scale, we build empowerment through diversity and our core values of Integrity, Innovation, Collaboration, Success, and Fun.