What are the responsibilities and job description for the People Relations Manager position at SCAN and its subsidiaries?
About SCAN
SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.
The Job
The People Relations Manager will be responsible for managing employee relations matters, conducting thorough investigations into employee concerns, and advising the business on disciplinary actions. This role will ensure compliance with California labor laws, provide guidance on policy interpretation, and help foster a positive work environment. The ideal candidate will be detail-oriented, organized, and knowledgeable in California employment regulations. Multi-State knowledge is a plus
You Will
Conduct and manage comprehensive employee relations investigations, including interviewing parties, gathering facts, and documenting findings.
Partner closely with in-house Counsel regarding sensitive employee relations matters, when necessary.
Provide expert guidance to managers and leadership on employee relations issues, including policy interpretation, conflict resolution, and disciplinary recommendations.
Ensure compliance with federal, state, and local labor laws, including California-specific employment regulations such as CFRA, PAGA, and wage and hour laws.
Develop and update HR policies to ensure legal compliance and alignment with company values
Collaborate with HR teams and business leaders to proactively address employee concerns and mitigate risks.
Track and analyze employee relations cases to identify trends and recommend proactive solutions to minimize risks.
Maintain a high level of confidentiality and professionalism when handling sensitive information.
Provide training to managers on employee relations best practices, disciplinary procedures, and policy updates.
Assist in the development and implementation of employee engagement and retention strategies. Oversee People Relations Specialist; ensure goals are being met.
Actively support the achievement of SCAN’s Vision and Goals.
Other duties as assigned.
Your Qualifications
Bachelor's Degree or equivalent experience
5 years of experience in employee relations or a similar HR role, preferably with experience in California labor law.
Strong understanding of California employment laws, including but not limited to CFRA, PAGA, FMLA, wage and hour regulations, and disciplinary procedures.
Demonstrated experience conducting thorough investigations and advising on disciplinary actions.
Excellent verbal and written communication skills.
High attention to detail, organization, and the ability to manage multiple cases simultaneously.
Strong problem-solving skills with a focus on employee advocacy and business needs.
Ability to build strong relationships and collaborate effectively with cross-functional teams.
Your Competencies
Mediation - Ability to mediate between management and employees
Problem Solving - Basic problem solving skills
Communication - Excellent communication and interpersonal skills
What's in it for you?
- Base Pay Range: $92,400.00 to $147,800.00
- Work Mode: Mostly Onsite (In the Long Beach, CA office 2 times a week on Tuesday and Wednesday)
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
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Salary : $92,400 - $147,800
