Demo

Loan Servicing Spec I

SCCU
Hollywood, FL Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/18/2025

Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Loan Servicing Specialist I to join our ONE SCCU team in our Miramar Operations Center ! SCCU has been in business for over 70 years, has over 9 billion dollars in assets, and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise : Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits :

  • ONE SCCU annual bonus available
  • Work From Home Hybrid schedule available - Work from home up to 3 days a week
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!) :

  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
  • Fixed low rate credit card- 5.99%, if approved
  • FREE Identify Theft Protection!
  • No fee SCCU accounts
  • Loan Servicing Specialist I Salary Range :

    19.53 to $20.81 per hour

    Loan Servicing Specialist I Responsibilities :

  • Corrects loans as needed by adjusting rate, term, and payment posting errors in order to create an accurate member loan history.
  • Assists in the maintenance of insurance tracking and collateral securitization and release.
  • Answer incoming phone calls within a phone queue and make outbound phone calls.
  • Process miscellaneous check transactions for the department, including payments, payoffs, and disbursement of checks.
  • Respond promptly and professionally to member inquiries regarding loan accounts and other related matters. Resolve basic issues or escalate complex cases to senior Team Members as needed.
  • Work with members to obtain any missing or updated loan documentation.
  • Collaborate with internal teams to ensure accuracy and completeness of loan records.
  • Review loan documents and data entry into the core systems with precision and attention to detail.
  • Perform quality control and file maintenance reviews on loans.
  • Perform ad hoc duties as required.
  • Loan Servicing Specialist I Minimum Qualifications :

    Education and Training :

  • High School diploma or equivalent is required.
  • Prior Experience :

  • 1-3 years prior experience in a financial institution or equivalent is required.
  • Loan Servicing experience or equivalent is preferred.

    Schedule :

  • Full Time, 40 hours a week, during Department hours of operation
  • Monday - Friday 8 : 00am - 7 : 00pm.

  • Saturdays on Rotation 9 : 00am - 3 : 00pm.
  • Flex Scheduling and Work From Home Hybrid options available
  • Salary : $20 - $21

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