What are the responsibilities and job description for the Loan Services Supervisor position at SCE Federal Credit Union?
Loan Services Supervisor
Irwindale, CA
Rize Credit Union is hiring a Loan Services Supervisor to lead and develop a team of up to nine individuals within our Consumer Lending department. Reporting to the Manager of Consumer Loan Processing and Servicing, this role ensures smooth loan servicing operations, compliance with regulations, and outstanding member service.
Key Responsibilities:
Supervise loan servicing, DMV, and loan administration functions
Monitor loan production, post-funding processes, and compliance
Manage escalations, reporting, and department scheduling
Train, coach, and develop a high-performing team
Identify process improvements to enhance efficiency and member experience
What You Bring:
3-5 years' experience in consumer loan servicing or lending operations
Strong leadership, problem-solving, and communication skills
Proficiency in loan origination systems and Microsoft 365
Experience in project management and process improvement (preferred)
Bilingual (English/Spanish) is a plus
If you're a motivated leader ready to make an impact, apply today!
Irwindale, CA
Rize Credit Union is hiring a Loan Services Supervisor to lead and develop a team of up to nine individuals within our Consumer Lending department. Reporting to the Manager of Consumer Loan Processing and Servicing, this role ensures smooth loan servicing operations, compliance with regulations, and outstanding member service.
Key Responsibilities:
Supervise loan servicing, DMV, and loan administration functions
Monitor loan production, post-funding processes, and compliance
Manage escalations, reporting, and department scheduling
Train, coach, and develop a high-performing team
Identify process improvements to enhance efficiency and member experience
What You Bring:
3-5 years' experience in consumer loan servicing or lending operations
Strong leadership, problem-solving, and communication skills
Proficiency in loan origination systems and Microsoft 365
Experience in project management and process improvement (preferred)
Bilingual (English/Spanish) is a plus
If you're a motivated leader ready to make an impact, apply today!
Detailed job description available upon request or at interview.
"In order to provide equal employment and advancement opportunities to all individuals, employment decisions at SCE FCU will be based on merit, qualifications and abilities. SCE FCU does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, sexual orientation, marital status, national origin, gender identity, gender expression, ancestry, citizenship, age, disability (physical or mental), military or veteran status, medical condition, pregnancy, childbirth, or related medical condition, genetic characteristics or information, political affiliation or any other characteristic protected by law.
This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy covers all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training."
