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Sales & Front Desk Associate, Scenthound Denville (FT/PT)

Scenthound Denville, NJ
Denville, NJ Full Time
POSTED ON 3/19/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Sales & Front Desk Associate, Scenthound Denville (FT/PT) position at Scenthound Denville, NJ?

Benefits :

  • Competitive salary
  • Employee discounts
  • Training & development

Perks and Benefits :

  • Competitive hourly base pay, plus commission (
  • base pay listed under Salary does not include commission)
  • Merit-based pay increases
  • Direct career growth path to Management positions
  • Complimentary service membership
  • Full Time and Part Time positions available
  • About the Position :

    The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

    This position requires :

  • Sales experience and confidence (membership sales are highly valued!)
  • Customer service experience (retail, restaurant)
  • Computer / Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation
  • Willingness to work in a smoke-free environment
  • Who We Are Looking For :

    We are looking for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become part of our management team!

    Tasks :

  • Drive membership sales through health and wellness education
  • Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
  • Add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer – responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager
  • Skills and Abilities :

  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards
  • Salary : $17 - $17

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    Job openings at Scenthound Denville, NJ

    Scenthound Denville, NJ
    Hired Organization Address Denville, NJ Full Time|Part Time
    Benefits: Competitive salary Employee discounts Training & development Benefits and Perks: Competitive hourly base pay, ...

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