Quality Manager

Summary:

The Quality Manager will oversee the activity of the quality department and staff, developing, implementing, and maintaining a system of quality and reliability for the organization's products and/or development processes.

Management Responsibilities:

• Hire and train quality team, providing mentorship, training, and development opportunities.
• Oversee the daily workflow and schedules of the department.
• Conduct performance evaluations that are timely and constructive.
• Handle discipline and termination of employees in accordance with company policy.

Essential Duties and Responsibilities:

• Responsible for monitoring all aspects of Quality including Customer Quality, Internal Quality, and Supplier Quality.
• As the Management Representative, develop, improve, and maintain the company's Quality Management System (QMS) in compliance with ISO9001.
• Establish and monitor Quality KPIs and provide timely plant and departmental results.
• Manage the Quality Assurance functions to ensure products, processes and documentation meet internal and external requirements through adequately identified processes and documentation.
• Manage internal process audits and external audits to ensure compliance with customer requirements and all domestic and international regulatory requirements.
• Coordinates and participates in product testing processes, Prototypes, and PPAPs.
• Assist in Root Cause & Corrective Action analysis to address internal and external quality issues to ensure that issues are resolved in a timely and effective manner. Validate CAPAs to ensure implementation and effectiveness.
• Develop and maintain strong relationships with suppliers, customers, and sales team to ensure quality standards are met throughout the supply chain.
• Support plant objectives relative to safety, quality performance, service, productivity, scrap, and operating cost.
• Performs other duties as assigned.

Education and Experience:

• Bachelor's degree in business, Quality Management, Engineering, or related to the products being developed required.
• Three to five years of experience in related field required. Supervisory experience required.

Job Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills and proven ability to meet deadlines.
• Strong Analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Physical Demands:

• Prolonged periods of sitting, standing, and walking 8-10 hours depending on the task.
• Must be able to lift, up to 50lbs., on occasion.
• The use of approved Safety Glasses, hearing protection, and steel-toed boots are required. Gloves may be required depending on certain tasks assigned.