Greeter/Cashier

The Automotive Dealership Greeter/Cashier is responsible for creating a positive first impression for customers visiting the dealership, ensuring they are welcomed and directed to the appropriate department or personnel. This role also involves handling cashier duties, processing payments, and providing exceptional customer service. The Greeter/Cashier plays a crucial role in enhancing the customer experience by being friendly, professional, and efficient in all interactions. Pay starts at $18 to $19 an hour.

Key Responsibilities:

Customer Greeting:

• Greet customers as they enter the dealership, offering a warm and professional welcome.

• Assist customers in locating the appropriate department or staff member, such as sales, service, or parts.

• Provide basic information about the dealership's services, promotions, and products.

Cashier Duties:

• Process customer payments for service, parts, and vehicle purchases accurately and efficiently.

• Handle cash, credit card, and check transactions, ensuring proper procedures are followed.

• Issue receipts and ensure all transactions are properly recorded in the dealership's system.

Customer Service:

• Respond to customer inquiries, either in person or over the phone, and direct them to the appropriate department.

• Address customer concerns or escalate them to the relevant manager for resolution.

• Maintain a positive and professional demeanor during all customer interactions.

• Administrative Support:

• Assist with various administrative tasks, such as filing, data entry, and maintaining customer records.

• Schedule service appointments and assist with other front desk duties as needed.

• Manage the waiting area, ensuring it is clean, organized, and stocked with refreshments and reading materials.

Team Coordination:

• Coordinate with sales, service, and parts teams to ensure smooth customer flow and timely service.

• Communicate any customer requests or special needs to the appropriate department.

Education and Experience:

• High school diploma or equivalent required.

• Previous experience in a customer service, cashier, or receptionist role preferred.

• Experience in an automotive dealership or service environment is a plus.

Skills and Abilities:

• Excellent communication and interpersonal skills.

• Strong attention to detail and ability to handle transactions accurately.

• Proficiency in using point-of-sale systems and basic computer applications.

• Ability to multitask and manage time effectively in a fast-paced environment.

• Friendly, approachable, and professional demeanor.

Physical Requirements:

• Ability to stand or sit for extended periods.

• Ability to perform repetitive tasks, such as handling transactions and answering phones.

• Light lifting may be required for handling promotional materials or refreshments.

Other Requirements:

• Valid drivers license may be required, depending on the dealership's needs.

• Ability to pass a background check and drug screening.

• Willingness to work flexible hours, including evenings and weekends, as needed.