Account Supervisor

Are you on the move? SCHERMER is on the move, looking for our next great Account Supervisor! If you have B2B marketing agency experience working alongside clients, strategists, content creators, designers and writers to solve business problems this is your place and we want to hear from you!

Here’s what this opportunity is all about:

• Develop relationships with clients through thoughtful and intelligent advising, service, consultation, planning, management and leadership of their digital and marketing strategy
• Identify new business opportunities for the agency within current client accounts
• Foster the clients’ understanding of our agency’s capabilities, and how those capabilities can strengthen their brands and organizations
• Translate client business objectives, market and marketing data and product info into brand, marketing and digital strategies (account planning)
• Author proposals and strategic marketing plans that strategically align to business/marketing needs, and define and scope deliverables
• Establish the objectives (results, timelines, quality, metrics) for each client engagement or project and lead toward those objectives
• Working with our internal team, advise/select/recommend the most effective processes, platforms, tools, technologies and channels to achieve the clients’ objectives
• Collect, organize and disseminate the information or data required to complete a project, show performance and deliver results
• Oversee all internal and external activities, budgets, calendars and any ‘touch points’ with clients; ensure that internal and external team members have what they need and are managing their responsibilities and people
• Maintain and foster an open flow of information, insights and ideas to team, clients and partners around project plans and status
• Financial management of accounts including forecasting, budgeting, invoicing, and reconciliation
• Lead, guide and supervise account managers, executives and/or coordinators on client work
• Cross-functional collaboration with Creative/UX leads, Strategy leads, Production and Project Managers as a leader, advocate and advisor to our client
• Leadership of and contribution to agency’s internal digital experience and marketing processes and people that result in a positive client experience working with Schermer, profitability for Schermer, and professional development of our staff

We’re looking for someone who has:

• Minimum 5 years marketing agency experience in client service roles
• B2B marketing experience
• In-depth knowledge of marketing communications and digital marketing
• Incisive understanding of, and ability to define, clients’ strategic objectives and challenges
• Ability to understand complex information and situations, and reduce them to their most workable forms
• Familiarity with website/interactive principles and their applications
• Intense curiosity that drives a search for new ideas and knowledge, continually monitoring developments in the advertising industry and in client industries, and managing own professional development through reading, networking, seminars and other educational opportunities
• Has a blend of analytical and intuitive skills
• Excellent client relationship skills
• Ability to lead others through inspiration, example, communication and accountability
• Excellent written and verbal communication skills and organizational abilities

About SCHERMER:

We offer a competitive salary and benefits (health, dental, vision, disability & life insurances, 401k plan with 100% match, robust PTO, parking stipend more), hybrid in-office/remote work environment, professional development stipend, and a culture of empathy and service. Schermer’s team works best together, but with flexibility: we’re remote a couple days/week, and in the office a few days/week in Minneapolis, MN. Local candidates only.

SCHERMER is a Minneapolis-based integrated B2B marketing agency that is recognized locally and nationally as one of the best-of-the-best in B-to-B. Chief Marketer recognized us as one of the top 200 brand engagement & activation agencies in the U.S., B2B Marketing ranked us a Top 25 agency, we finished Runner-Up for the Association of National Advertisers' B2B Agency of the Year and were just one of 40 agencies profiled by Forrester in its first ever NA B2B Agency Report.

We’re not a traditional ad agency; we’re a Relevance Partner that creates buyer-driven, business-driving brand, demand and digital experiences for B2B companies like 3M Medical (Solventum), ADP, Best Buy, Cargill, Dupont Water Solutions, GE, Logitech, Red Wing Shoes/Red Wing for Business, SAP and Thomson Reuters. Learn more about our work and our team at www.schermer.co