Associate Director of Student Academic Services & Key Performance Indicators

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Position Summary

Florida Atlantic University is seeking an Associate Director of Student Academic Services & Key Performance Indicators, Boca Raton, FL.

The FAU College of Business is one of the largest AACSB-accredited colleges of business in the United States with more than 8,000 students. The college has seven departments and an impressive offering of degree programs at both the undergraduate and graduate levels (including Ph.D.) as well as many online, executive, and certificate programs. For more information about the FAU College of Business, please visit

http://business.fau.edu.

Summary Of Responsibilities

Leads the strategic planning for assigned areas and assists the Director in developing and implementing the overall departmental strategic plan.

Provides guidance and mentorship to the undergraduate academic advisors, fostering a collaborative and high-performing work environment.

Manages and advises a caseload of FTIC and transfer cohort students.

Monitors student academic plans to provide timely, proactive outreach to ensure degree progress and timely graduation.

Manages student outreach efforts, as it pertains for FTIC and transfer cohort students:

• Creates material/updates for FTIC/transfer cohort Canvas course
• Manages Navigate campaign efforts to enhance student communication efforts
• Develops workshops/events for FTIC and transfer cohort students
• Coordinates ongoing training for academic advisors, and other academic department staff members on various advising policies, and updates and procedures.
• Manage and oversee assigned staff projects, ensuring alignment with goals and timelines. Delegates responsibilities effectively, while providing the necessary support for successful project execution.
• Leads program initiatives to ensure students are provided with the necessary support and advising that is centered on the needs of the student so they can be successful within their degree programs.
• Analyzes the effectiveness of and establishes future direction for office policies and procedures related to the State of Florida Key Performance Indicators.
• Works closely with Director to identify any potential barriers or challenges that may hinder student progress toward their degrees.
• Contributes to implementation of any new programs and initiatives to improve student success, as well as assessment of advising services.
• Steps in, as necessary, to advise on programs of study and counseling on academic matters when a student is dissatisfied with their academic advising experience
• Conduct ongoing evaluations and assessments for at-risk programming to ensure effectiveness of services and recommend and implement modifications as necessary.
• Attends weekly administrative team meetings focused on ensuring best practices within the advising unit and student success outcomes.
• Reports to the Director of Student Academic Services for Undergraduate Studies. May function as the Director in their absence.
• Performs all other job-related duties as assigned.
  
  

The College of Business at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

FAU Benefits And Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
• Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php
• Sick Leave Pool Program
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
  
  

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications

Master's degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience; or a bachelor's degree from an accredited institution in an appropriate area of specialization and six years of appropriate experience required.

Master's Degree and five years of University/Student Academic Services administration experience and five years of experience working directly with State of Florida Key Performance Indicators preferred.

Salary

$ 75,000 per year.

College Or Department

College of Business

Location:

Boca Raton

Work Days And Hours

Monday - Friday, 8 a.m. - 5 p.m.

Application Deadline

2025-03-19

Special Instructions To Applicant

APPLICATION DOCUMENTS REQUIRED:

Resume

Cover letter

Official Sealed Transcripts Required

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Pre-employment Screenings Required

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

Request For Accommodations

Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email accommodate@fau.edu or call the Office of Civil Rights and Title IX at (561) 297-3004.