What are the responsibilities and job description for the Maintenance Manager position at Schmidt Landscape Services?
We are a landscape design and construction contractor based 20 minutes south of Madison in Belleville. For more than 25 years our company has been creating custom-designed landscapes with impeccable customer service. Our typical client relationship is long-standing and our growth has been almost entirely referral-based.
For more information about our company, career opportunities and benefits please visit our website: https://www.schmidtlandscapes.com/.
Job Overview:
A Maintenance Manager at Schmidt’s is responsible for working with clients to schedule and manage bed maintenance properties. This role works part time in the office – responding to emails and working to schedule staff – and part time in the field, completing maintenance tasks or consulting with clients. An understanding of the landscaping industry, budgeting, scheduling, and customer service are pivotal to success in this position.
Responsibilities:
- Manage and schedule maintenance staff - 3 crews
- Meet with staff each morning to discuss maintenance routes and any notes from customers.
- Consult with clients to determine wants and needs for their properties
- Create and manage bed maintenance contracts.
- Perform part time bed maintenance tasks such as shrub pruning, weeding, spring clean-up, fall clean-up, and plant health management.
- Provide excellent customer service by attentively listening to customers, providing insight as necessary, and asking questions to hone in on customer needs.
Work Day and Expectations:
A typical day starts at 6:45 am with crew arriving between 7:00 and 7:30 am. Each day starts by meeting with maintenance crews and assigning maintenance tasks for the day. Crew leave in company trucks to their respective assignments, returning to Schmidt’s at the end of the day to unload their trucks. Work weeks are Monday-Thursday with 10 hour work days.
Team members are expected to provide consistent quality results, be reliable, honest, and work well within a team.
Requirements:
- A valid driver's license with a clean driving record
- Ability to lift at least 50 pounds
- Ability to walk, lift, bend, squat, kneel repeatedly throughout the course of a work day
- Ability to tolerate extreme weather, both hot and cold.
- 2-3 years landscaping OR management experience
- Exceptional writing skills: good use of punctuation, spelling, and professional language
- Basic math skills: addition, subtraction, multiplication, division and how to calculate percentages
- Type 60 words per minute
- Natural aptitude with software and technology
- Excellent attention to detail
- Highly motivated and a self starter
- Professionalism and discretion
Preferences:
- 1-2 years experience with Google Suite: Gmail, Google Docs, and Google Sheets
- 1-2 years using Quickbooks
- Scheduling experience
- Experience with customer relationship management software
- Customer service experience
Why Work for Us:
We Care: Schmidt’s is a small company, which allows us to tailor ourselves to each employee's wants and needs.We want you to be successful, so we invest heavily in your development.
Feel Accomplished: Nothing is better than leading and encouraging a team to success.
Be Safe: We are committed to safety at every step. We hold monthly safety meetings and include safety education as a key part of our training.
Retention Rates: We have above average retention rates with our employees working with us over five years.
Balance: Work life balance is essential to working at Schmidt’s. We wouldn’t have it any other way. We schedule our employees to work four days on, three days off.
Benefits
We work hard to take care of our employees and are proud of the benefits package we offer. Standard benefits include:
- A highly competitive salary with competitive wage increases based on experience and performance
- Top-quality medical/vision/dental plan
- 100% immediate-vesting in a company matched retirement plan
- Four day work week with opportunity for overtime
- No Weekends
- Paid holidays
- Paid time off
- Paid training (entry-level applicants welcome!)
- Reimbursement for continuing education and professional development
- Raises that coincide with new certifications or continuing education
- Work gear allowance
- Free company apparel
- Safety and work trainings with included hot breakfast
- Beverages provided during the warmer part of the season
- Paid plant ID app for horticulturists
