What are the responsibilities and job description for the Client Service and Operations Manager position at Schneider National, Inc.?
Location : Phoenix, AZ, USA
Shift : 1st Shift
Work model : On-Site
Schedule : FULLTIME; Monday-Friday, 7 a.m.-4 p.m.
Job Overview :
Schneider is seeking a Customer Operations Manager in Phoenix to develop and grow the relationship with one of Schneider's customers. The Customer Operations Manager will be located on-site at a customer location and will lead a team that is accountable for the execution of the customer's business strategy.
Responsibilities :
- Be accountable for the overall customer experience, which includes service, engagement, responsiveness, ease of doing business and value add
- Develop and execute a strategic plan for both Schneider and the customer
- Seek opportunities to expand the customer account
- Develop an understanding of the customer's supply chain in order to identify and capitalize on improvement opportunities that would provide value to the customer
Skills and Qualifications :
Pay and Benefits :
operations benefits
