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Client Service and Operations Manager

Schneider National, Inc.
Phoenix, AZ Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/10/2025

Location : Phoenix, AZ, USA

Shift : 1st Shift

Work model : On-Site

Schedule : FULLTIME; Monday-Friday, 7 a.m.-4 p.m.

Job Overview :

Schneider is seeking a Customer Operations Manager in Phoenix to develop and grow the relationship with one of Schneider's customers. The Customer Operations Manager will be located on-site at a customer location and will lead a team that is accountable for the execution of the customer's business strategy.

Responsibilities :

  • Be accountable for the overall customer experience, which includes service, engagement, responsiveness, ease of doing business and value add
  • Develop and execute a strategic plan for both Schneider and the customer
  • Seek opportunities to expand the customer account
  • Develop an understanding of the customer's supply chain in order to identify and capitalize on improvement opportunities that would provide value to the customer

Skills and Qualifications :

  • Bachelor degree or minimum of four years of relevant work experience
  • Have strong written and oral communication skills
  • Have a desire for innovation
  • Able to set a clear direction for associates
  • Can leverage the ideas of a variety of perspectives

    • Pay and Benefits :

  • Medical, dental and vision insurance
  • 401(k) savings plan with company match
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Paid time off and paid holidays
  • Tuition reimbursement
  • See full list of

    • operations benefits

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