What are the responsibilities and job description for the Customer Service Manager position at Schneider National, Inc.?

Customer Service Manager

Job overview

Schneider is seeking a Customer Service Manager in Green Bay to lead the customer service team and work with customers. The Customer Service Manager will provide direction and support to operations associates and new business start-ups.

Responsibilities

Establish and maintain positive relationships with customers.
Interact with and support other departments.
Work with leadership team to monitor and manage equipment utilization.
Identify growth opportunities.
Provide input into the development and management of customers’ accounts.

Skills and qualifications

Bachelor degree or two plus years of customer service experience.

Two years leadership experience preferred.

Have strong written and oral communication skills.

Able to manage multiple priorities.

Pay and benefits

Medical, dental and vision insurance.

Company-paid life insurance.

401(k) savings plan with company match.

Paid time off and paid holidays.

Results-based incentive pay program where you can earn above and beyond your base pay.

Tuition reimbursement.

See full list of .

Job ID : 242767

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Customer Service Manager

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