What are the responsibilities and job description for the Technology Help Desk Assistant position at School District of Waupaca?
The School District of Waupaca is searching for a Technology Help Desk Assistant. This position will be responsible for assisting the IT Department across the District with tasks including (but not limited to) providing end-user and helpdesk support, installation, maintenance, repair, and documentation of Windows, Apple, and Chromebook devices. This position will also work with various hardware and software applications within our District’s network.
Qualifications Desired:
- An Associate's Degree in Technology, or related field, is preferred but not required.
- Help desk experience preferred.
- Candidates must have the ability to work with staff and students in a professional manner.
- Good attention to detail, problem-solving skills, and positive attitude are a plus.
- Must have a valid Wisconsin driver's license.
- Must pass a background check and drug screening upon offer of employment.
Please include references on your application/resume.
Three Letters of Recommendation are desired.
In order to more easily contact you, please provide your personal email address.
The School District of Waupaca Board of Education does not discriminate on the basis of the Protected Classes of race, color, national origin, age, sex (including transgender status, change of sex, sexual orientation, or gender identity), pregnancy, creed or religion, genetic information, handicap or disability, marital status, citizenship status, veteran status, military service (as defined in Sec. 111.32, Wis. Stats.), ancestry, arrest record, conviction record, use or non-use of lawful products off the District’s premises during non-working hours, declining to attend an employer-sponsored meeting or to participate in any communication with the employer about religious matters or political matters, or any other characteristic protected by law in its employment practices.
To learn more about the School District of Waupaca, please visit the Employment Opportunities section of our website: https://www.waupaca.k12.wi.us/district/employment-opportunities.cfm
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Application Question(s):
- Describe how you have improved your professional skills within the past two years.
- Why are you interested in this position?
- Indicate specific computer systems and equipment with which you are proficient.
- List software applications with which you are proficient.
- Please list skills, experiences, and/or certifications you possess related to this position.
- Briefly comment on your ability to interact and communicate with others.
Work Location: In person
