Studio Coordinator (Front Desk, Customer Service)

School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With 300 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider. Our mission is to help kids rock their worlds.

The Studio Coordinator is the administrative focal point for the School of Rock with outstanding customer service skills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the School and creating an amazing experience for all students, parents and prospective customers.

Primary Duties:

• Handle complex scheduling for busy music school
• Assist Management with a wide variety of tasks as required
• Schedule and lead tours for prospective students and parents
• Greet, and look after students
• Handle opening and closing of school
• Answers phones/texts and field inquiries; pitch the music program
• Works on special projects, prepare reports, and other administration including billing
• Adheres to the SOR Code of Conduct, safety policies, including the Monitoring and Supervision policy.

Skill Requirements:

• Previous experience working in a Front Desk, Reception, and/or Customer Service role
• High detail orientation, multi-tasker
• Welcoming, outgoing demeanor essential
• Good team player who collaborates well
• Interest in music and related arts or experience working with young people a plus

We are in need of a Studio Coordinator to work Saturdays from 11:45 am to 5:15 pm (roughly). The school is open from 12 pm to 5 pm Saturdays and the Studio Coordinator must arrive by 11:45 am to open the school and remain in the school until all students have been picked up, then lock up the school. Sometimes this will be just a little after 5 pm, and other times a parent could be late picking up and it could be 5:30 pm before you are able to leave. Training for this job will initially be online at home and then you will need to have the ability to come into the school to shadow the main Studio Coordinator sometime between Monday and Thursday for a week or longer to complete training. Our hours during the week are 3 to 8 pm Monday through Thursday so please let us know when you apply what day(s) during the week you could complete this training.

Apply for this position by emailing your resume and cover letter to the Assistant Manager: jjenkins@schoolofrock.com.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 5.5 per week

Benefits:

• Employee discount

Shift:

• Day shift

Work Location: In person

Salary : $18