What are the responsibilities and job description for the Clerk A - Advising Front Desk position at Schoolcraft College?
Job Summary
Under general supervision, the part-time Clerk A – Advising Front Desk is responsible for clerical duties for appropriate area, using independent judgment and multitasking skills. This includes assisting students and compiling data as needed.
The mission of Schoolcraft College is to provide a transformational and inclusive learning experience designed to increase the capacity of all individuals and groups to achieve intellectual, social, and economic goals. We are committed to creating a positive impact on the communities we serve and value diversity in our students, staff, and programming.
The mission of Schoolcraft College is to provide a transformational and inclusive learning experience designed to increase the capacity of all individuals and groups to achieve intellectual, social, and economic goals. We are committed to creating a positive impact on the communities we serve and value diversity in our students, staff, and programming.
Required Qualifications
- High school graduate.
- Three (3) years of clerical related experience, including accuracy in basic math, filing, proofreading, typing, spelling and data entry.
- Excellent customer service skills.
- Ability to understand and operate appropriate office equipment, including personal computers and working knowledge of department-specific software.
- Working knowledge and proficiency with Microsoft Word and Excel.
- Ability to multitask and be flexible within the work environment.
Preferred Qualifications
- Associate degree.
- Higher Education experience.
Physical Demands
Schoolcraft College is committed to creating an inclusive environment and strongly encourages applications from veterans, individuals with varying gender identities, abilities, and from underrepresented populations. Schoolcraft College is an AA/EEO Employer.
- Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
- Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
- Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
- Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects of up to 10 lbs., and on occasion, up to 25 lbs.
- Noise Level: The noise level in the work environment is usually moderate.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Hours
25 hours per week
Salary
$17.71 per hour
Job Duties
Job Duty Name
1
Description of Job Duty
Uses analytical skills to triage phone and in-person student inquiries.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
2
Description of Job Duty
Assists with the on-campus recruitment visits from four-year colleges and universities.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
3
Description of Job Duty
Refers students to appropriate personnel as necessary.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
4
Description of Job Duty
Compiles reports from existing records (Colleague, SARS) as required.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
5
Description of Job Duty
Assists in compiling and organizing data to be used in student text campaigns. Imports and maps data into SARS messaging software to run text campaigns.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
6
Description of Job Duty
Assists in reviewing applications and interviewing candidates for open clerk positions within department.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
7
Description of Job Duty
Assists in training for new clerks.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
8
Description of Job Duty
Monitors email sent to front desk mailbox ensuring that documentation sent by students is complete and that students are prepared to schedule advising appointments.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
9
Description of Job Duty
Assists in promoting four (4) year advisor visits through Schoolcraft.edu/transfer, building signage and student run newspaper.
Essential Duty?
Yes
Percentage Of Time
Job Duty Name
10
Description of Job Duty
Operates standard office machines and software.
Essential Duty?
Yes
Percentage Of Time
Salary : $18
