What are the responsibilities and job description for the Debit Card Services Representative II position at SchoolsFirst Federal Credit Union?
We’re always looking for diverse, talented, service-oriented people to join our exceptional team.
Debit Card Services Representative II
The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$22.00 - $31.90
Scheduled Weekly Hours:
40
What You’ll Be Doing
Provides World Class service by meeting our Members' and team members' needs through efficient, accurate, and time sensitive report, transaction and item processing.
At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.
Debit Card Services Representative II
The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
Pay Range:
$22.00 - $31.90
Scheduled Weekly Hours:
40
What You’ll Be Doing
Provides World Class service by meeting our Members' and team members' needs through efficient, accurate, and time sensitive report, transaction and item processing.
- Provides direct assistance to Members, team members, government agencies and other financial institutions regarding issues related to ATM and Debit disputes, ATM and Debit card reissues, incoming adjustments, deposit copy requests, ATM deposit adjustments, returned cards, ATM monitoring and other similar functions. Maintains time sensitive workflow relating to all functions listed above.
- Researches and resolves complex account and general ledger issues on a daily basis.
- Utilizes multiple systems and critical applications necessary to properly maintain Member account transactions. These systems include, but are not limited to Episys, Imaging, Star Station, CO-OP Financial Services, Tandem, Gasper, Decal, Microsoft Office Suite.
- Reconciles various high volume general ledger accounts.
- Maintains confidentiality of Credit Union and Member records.
- Basic working knowledge of rules and regulations specifically related to department functions: i.e. Star and CO-OP Network deposit rules and regulations; Regulation E, Regulation CC, Regulation Z, etc. to ensure compliance.
- Performs daily system file maintenance required to ensure proper Member account records.
- Performs other duties as assigned
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
- High School Diploma or GED required
- 1-3 years of previous related experience required
At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.
SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.
This organization participates in E-Verify.
Salary : $22 - $32
