What are the responsibilities and job description for the Golf Concierge - The Cardinal Golf Course position at Schulte Hospitality Group?
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Schulte Boutique Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SBL, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SBL provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company: Schulte Boutique Lifestyle is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Position Summary
JOB DUTIES AND RESPONSIBILITIES
This role is one of the main touching points with each guest on property. This person will be greeting, announcing, and providing golf course knowledge for each guest as they come up to the first tee.
Key Responsibilities
Experience in customer service role, preferably in golf
Knowledge, Skills And Abilities
Work Today, Get Paid today with Daily Pay!
Schulte Boutique Lifestyle is seeking a dynamic, service-oriented Golf Concierge to join our team! SBL is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SBL, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SBL provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company: Schulte Boutique Lifestyle is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Position Summary
JOB DUTIES AND RESPONSIBILITIES
This role is one of the main touching points with each guest on property. This person will be greeting, announcing, and providing golf course knowledge for each guest as they come up to the first tee.
Key Responsibilities
- Possess strong communication skills to confidently address members by their surname, ensuring accurate pronunciation.
- Maintain a tidy and orderly appearance at the first tee starter booth and courtesy area.
- Consistently present in the designated uniform with a name tag during shifts.
- Efficiently manage and monitor tee times for daily play.
- Maintain regular communication with the Pro Shop and bag room for updates on starting times.
- Be prepared to stand for extended periods; the role does not accommodate sitting in a cart. Engage guests with warm and friendly greetings.
- Ensure all guests are duly registered at the shop and provide guest tags if they were missed at the bag drop.
- Manage opening and closing procedures.
- Capable of working swiftly and effectively with people and technology, including troubleshooting (e.g., Wi-Fi connectivity.)
- Offer direction or assistance to club members or guests as needed.
- Stay informed about events and relevant information to communicate to members and guests.
- Oversee time management and enforce pace-of-play policies at the first tee.
- Relay any issues to the Professional Staff.
- Take pride in the facility and strive to deliver an exceptional experience for every guest.
Experience in customer service role, preferably in golf
Knowledge, Skills And Abilities
- Excellent communication and interpersonal abilities.
- Passionate about golf and knowledgeable about our Facility.
- Ability to have a strong voice and work on a microphone system when needed.
- Ability to work a flexible schedule, including weekends, holidays and evenings as required.
Work Today, Get Paid today with Daily Pay!
- Track your daily income with updates after every shift you work
- Transfer your earnings instantly or next day
- Automatically save a portion of your paycheck
- Schulte Boutique Lifestyle is an Equal Opportunity Employer.
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