What are the responsibilities and job description for the Operations Manager position at Sciens Building Solutions?
THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution service departments, administrative support staff, and manage the P&L in a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience leading a team in the Fire Alarm / Security / Sprinkler Installation and Service Industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
- Responsible to ensure all associates embrace the safety culture and comply with all safety initiatives.
- Manage the engineering, project management, and service departments for the assigned Division.
- Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
- Responsible for the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
- Responsible for developing a budget and meeting revenue and gross margin targets.
- Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
- Responsible for delivering projects within the original budgeted cost.
- Responsible for executing monthly project cost and Work in Progress (WIP) analysis. Reports the information in an effective manner to management, and takes corrective action as needed.
- Responsible for efficient asset management, such as inventory and company service vehicles.
- Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
- Responsible for manpower planning and allocation.
- Responsible in part for customer satisfaction and cash collections.
- Works closely with the sales team to support the growth and profitability of the branch.
- Responsible for control and calibration of inspection, measuring, and testing equipment.
WHAT WE LIKE ABOUT YOU
WHAT WE'RE BRINGING TO THE TABLE
