What are the responsibilities and job description for the Service Sales Representative position at Sciens Building Solutions?
THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking a Service Sales Representative for our fire safety & security business. The Sales Representative’s focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory.
WHAT YOU’LL BE DOING AND DOING WELL
- Sells service and maintenance contracts, and other related services. Achieves orders/booking and gross margin goals.
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Achieves assgined annual booking quota as determined and agreed upon between the Sales Manager and the employee.
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Creates new market share by selling a broad range of services to new customers.
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Demonstrates strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Searches for and qualifies opportunities on an ongoing basis; follows up with prospects in a timely manner.
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Conducts post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement.
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Performs needs assessments, develops sales proposals, estimates, and presentations. Provides accurate forecast of activity and potential sales.
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Maintains an in-depth knowledge of complete line of products/services and customers’ requirements through in-house training, networking, and research.
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Utilizes approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.
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Independently establishes call plans and customer follow up strategies and tactics; consistently applies time and territory management techniques.
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Works with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales.
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Develops and executes tactical sales strategies, including end users, developers, and property managers.
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Prepares sales promotion campaigns for customers to promote service offerings to commercial markets.
WHAT WE LIKE ABOUT YOU
- Two to five years meeting and succeeding quotas of selling service and maintenance contracts to end user customers or related activity.
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Consultative selling expertise.
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Consistent sales performance, ability to organically grow business by providing solutions to new client base.
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Consistently met or exceeded quota in service sales for the past 2-5 years.
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Effective communication skills and ability to present before broad audiences.
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Strong negotiation skills and competitive spirit.
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Bachelor’s degree preferred. Candidates with a combination of education and experience will also be considered.
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Able to travel by air and/or ground overnight, as necessary.
WHAT WE’RE BRINGING TO THE TABLE
- Competitive salary based on qualifications.
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Paid time off plan and holidays.
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401(k) matching.
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Short term and long-term disability.
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Medical, dental, and vision plans with options.
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Life insurance.
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Company cell phone, laptop, and vehicle.
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Professional career development opportunities.
