Information Technology Support Specialist

Scion Technology has been engaged to conduct an immediate search for an experienced IT Support Technician for our client, a wonderful Managed Services organization in Seattle! In this role, you’ll provide exceptional helpdesk and user support services to a variety of small-mid sized businesses! This is a hybrid contract, 3-6 months possible conversion, and they are ready to start as soon as this week!

Perks:

• Opportunity to be part of a growing services company and possibility of converting to full time employment!
• Mostly remote work, 70-80% of the time
• Hourly rate of $27-30/hr; benefits are available!

What you will be doing:

• Resolving inquiries for assistance through Zendesk, including troubleshooting and documentation
• Support and troubleshoot issues with Windows desktops, laptops and servers
• Administrate and configure Office 365 environments, including Active Directory/GPO, user account management, and cloud application support
• Communicate with users and clients about the progress of their issue resolution with a excellent level of customer satisfaction.
• Assist with projects such security (antivirus, endpoint protection, firewalls), upgrades, infrastructure deployments, etc.

What you will need:

• 3 years demonstrated experience with successful helpdesk and end user support
• Expertise in Windows administration, including
• Office 365
• Active Directory Group/Azure Active Directory/Entra ID
• Group Policy Object (GPO)
• Azure
• Excellent interpersonal, communications, and customer service skills in working with both technical and non-technical users
• Exceptional documentation skills, preferred with Zendesk
• Experience with Linux (Red Hat Enterprise, Ubuntu) is a plus
• Experience with firewalls, endpoint management, and security is a plus

Interested?

Contact Scion Technology today for more information by submitting your resume directly through this posting. We look forward to reviewing your background and discussing this exciting opportunity further!

About our firm:

Scion Technology is a national award-winning technical & IT staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented candidates with amazing opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire technical recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firm in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times! More information about us can also be found at www.sciontechnical.com.

Scion Technology, a division of Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Technology proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We believe in following best practices and considering all qualified applicants that apply with us.