What are the responsibilities and job description for the Catering Manager position at SCM Hotel Operating Company LLC?
Join our team as Catering Manager at Hyatt Place Fort Worth/TCU and Lot 12 Rooftop Bar!
Step into a leadership role where your impact shines. As our Catering Manager, you'll be at the forefront of creating exceptional guest experiences, fostering a positive team environment, and ensuring that events held at Lot 12 and the hotel are second to none. If you thrive in a fast-paced setting and are passionate about selling and creating exceptional experiences with professionalism and care, we want you on our team!
Your Role:
As the Catering Manager, you'll be responsible for the performance of the catering operation of the hotel and Lot 12 by the active selling, detailing and servicing of these events. Some of your key responsibilities will include:
- Achieving set revenue goals for both Lot 12 and hotel catering.
- Detailing of events utilizing Sales and Catering software.
- Insure set up and servicing is completed timely with creativity and flair.
- Support Director of Sales with site tours and other customer facing events.
- Handle guest requests, resolve problems, and follow up to guarantee satisfaction.
- Support other hotel departments to maintain a seamless guest experience.
- Other duties as assigned.
