Sales Manager

The Hyatt Place Fort Worth TCU is looking for a Sales Manager to join the team!

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments.  He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 

Essential Requirements:

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with standards, scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming (per brand standards).
• Always comply with standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR & First Aid.
• Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
• Comply with attainment of individual goals.
• Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments. Regularly contact existing accounts based on the tracing frequencies.
• Monitor production of all top accounts and evaluate trends within your market.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours, and site inspections, etc.
• Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend and participate in Daily/Weekly Sales Meeting.
• Participate in required M.O.D. and Saturday office coverage as scheduled.
• Be familiar with all hotel and sales policies and house rules.
• Employees must always be attentive, friendly, helpful, and courteous to guests, other employees, and managers.
• Attend monthly all-employee meetings and any other functions required by management.
• Meet and greet onsite contacts.
• Monitor production of all top accounts and evaluate trends within your market.
• React to negative trends in marketplace by implementing blitzes or catering promotions.
• Handle inquires as part of Inquiry Day Program.
• Perform any other duties as requested by the General Manager or VP of Sales.