Store Manager

Scooter’s Coffee Store Manager

Starting Wage: $40,000

$1,000 Sign-On Bonus: $250 paid out quarterly through first year of employment

We are looking for a leader with an outgoing, energetic, positive, and friendly personality. Those that exude positivity, enjoy interacting with other people, and have leadership skills. You bring personality & leadership, we will teach you all about coffee, management, and leadership!

WHO WE ARE:Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team that have an equal commitment to these values.

SUMMARY: The Store Manager sets an ‘upbeat and happy tone’ for the store. They ensure that the mission, principles, and Scooter's Coffee touchstones are carried out, embraced, and modeled by all employees. The Store Manager is responsible for the daily operation of the assigned Scooter’s Coffee location; directs staff to ensure that customers are satisfied with their experience; and makes certain the assigned location is profitable. The Store Manager may work up to 40-50 hours per week.

We are looking for candidates to develop and cross train in every aspect of:

• Leadership - The ability to positively lead and develop a team while following all franchise regulations.

• Administrative - The ability to efficiently staff and stock a store while meeting all deadlines and operating within payroll and inventory budgets.

• Organizational - The ability to maintain a clean, organized work environment both inside and outside the store.

• Customer Service - The ability to build sales and develop loyal relationships with customers by providing outstanding products and amazing service in a fast, friendly, efficient manner.

KEY RESPONSIBILITES:

• On the floor barista hours

• Make the store schedule

• Manage store inventory, including counting and placing orders

• Handle cash deposits, and ensure proper records are kept

• Keep accurate sales records, including monitor store sales trends and individual barista's performance

• Hire and manage team members

• Builds relationships with customers (and of course their dogs too?)

• Covers shifts as needed

• Performs other functions as directed such as running errandsattending meetings, participating in training, and providing training to team members

LEADERSHIP

• Nurtures a 'Family' feeling among staff members

• Provides coaching and direction for the team

• Sets goals and provides motivationfor the barista team

• Hires, promotes,and coaches baristas as needed, including disciplinary action if needed

• Ensures exceptional customer service, with a customer comes first attitude

• Ability to solve problems independently, especially during high volume times

• Engage baristas in meeting performance indicators

• Develops team members' leadership skills

In short, we put you in charge of our stores. We trust you to build the team, grow sales, and get stuff done. If you need someone looking over your shoulder telling you what to do, this is not the job for you.

QUALIFICATIONS AND REQUIREMENTS:

• Education and Work Experience

• High school diploma; AssociateDegree in management or related field preferred

• 2 years of customer service experience required

• 2 years of experience managing staff preferred

• Must have a current driver’s license

• Skills, Knowledge, and Abilities

• Must be able to deal professionally and tactfully with customers and staff at all times

• Must have good interpersonal communication skills

• Must work efficiently in a quick-paced environment; be able to multi-task and prioritize

• Must be dependable and reliable, with the ability to work a non-standard schedule

• Must be able to assist employees while helping to build and lead a skillful, knowledgeable team

• Must have the ability to obtain an extensive knowledge of product and preparation

• Physical Capabilities Required

• Most physical exertion is in the ‘low’ range, requiring exertion of less than 5 pounds of force regularly; however, it may occasionally require exertion of up to 25 pounds.

• Job includes a large amount of reaching, standing, walking, talking, and hearing

• Must have sufficient visual acuity to determine accuracy, neatness and thoroughness of work assigned to employees, and to make general inspections of the work area

• Environmental conditions include a mild to moderate noise level

BENEFITS

• Paid Time Off

• Leadership Training/Classes

• Cell Phone Stipend

• Employee Discount

• Weekly Pay

When you work for Scooter’s, you get the opportunity to make someone's day every single day. If you are interested in gaining "hands-on" experience and believe you are a qualified candidate for the position, we hope to hear from you!

You are applying to work with a franchisee of Scooters Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage, training, and benefit programs, which can vary between franchisees.

Workdays Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Holidays