Business Operations Manager - Health and Human Services

Job Summary

The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.

Performs professional, responsible, and complex duties in Health and Human Services (HHS) programs administration, budget planning and analysis, contract coordination, oversight of fiscal activities and information systems, and performance measurement within the HHS Division. Interprets, implements, and enforces Board policies; assists with developing administrative policies and procedures; coordinates with program areas and other county departments, as well as outside organizations; establishes procedures for accomplishment of work objectives; and stresses the principles of business management. Represents the division in countywide projects ensuring successful implementation within the division. Assists with division budget, analysis, and forecasting. Work is performed primarily in an office setting.

Essential Duties

Manages, supervises, and oversees the programs of accounting, collections, budget and planning, procurement, and administrative services for the HHS division. Makes and/or monitors decisions regarding the hiring, evaluation, and disciplining of staff; plans, schedules, assigns, and reviews work of others.

Acts as liaison between HHS and other divisions when work requires coordination between departments including IT and Facilities.

Oversees the fiscal functions, including procurement, for the division ensuring compliance with county policy, state, and federal funding requirements and reporting and performance measures.

Oversees accounting functions for HHS, including complex state, federal and grant reporting with integrity, accuracy, communication, and follow-through. Oversees the preparation of required quarterly and annual reporting, ensuring all reports are filed timely and accurately as required.

Responsible for administration and oversight of several large systems including the Social Services Information System (SSIS) and Traverse, which is the Social Services document management system.

Oversees coordination of contract functions for the divisions ensuring compliance with county policy, state, and federal funding requirements and reporting and performance measures.

Coordinates the division’s Board actions to ensure timely scheduling, consistency in communications, accurate fiscal details and ensuring that all requests are tied to the plans and budgets of the county.

Analyzes, modifies, coordinates, and evaluates the delivery of assigned program areas. Improves efficiency and effectiveness of services through implementation of innovative methods and collaborative efforts.

Coordinates the performance measurement program with the functional experts of the division and ensures annual updates are completed for the required key milestone reports and Scott Delivers.

Evaluates programs and determines staff training and development needs related to administrative systems and processes.

Develops, interprets, and enforces policies and procedures, ensures compliance with county, state, and federal laws.

Performs complex, highly responsible administrative and professional duties involved in budgeting, maintaining and building financial reports, budget analysis, and budget forecasting.

Coordinates activities and obtains, analyzes, and/or oversees the collection of performance data, including various reports and data presented in a functional format of benefit to customers and management at all levels. Directs or develops reports for program performance that document process, service, cost, and outcomes.

Assists the public, County leadership and staff in understanding current programs and services by researching, analyzing data and reports and creating need specific analytical reports and overseeing the work of others in these efforts.

Manages projects and is responsible for program and system implementation, documentation, staff training, trouble-shooting issues, deadlines, etc.

Conducts program planning and evaluates revenue and spending. Reviews HHS practices to ensure adequate financial record keeping and compliance with state and federal audit requirements. .

Participates in various committees as assigned, required, and/or requested.

Oversees the development of or prepares and evaluates reports and presentations; presents on information as required/requested.

Performs supervisory duties as defined in MN Statute 179A.03 Subd. 17.

Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with other employees, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals.

Performs other duties as required or assigned.

Minimum Qualifications

Requires equivalency of a Bachelor’s Degree in Business Administration, Finance, Accounting, or related field (Master’s preferred) and five years of related experience, including two years of supervisory experience. Health and Human Services or Public Administration experience preferred. The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.

Selection Process

Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to the hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.

If you require accommodations or have any other questions regarding this job posting, please call the Scott County Employee Relations department at 952-496-8103 and reference the posting title and number.

If you have questions about the hiring process, please visit: Hiring Process | Scott County, MN (scottcountymn.gov)