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Social Work Case Manager - Adult Protection

Scott County, MN
Shakopee, MN Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/8/2025

Salary : $80,600.00 - $94,827.00 Annually

Location : Shakopee, MN

Job Type : Full Time

Remote Employment : Flexible / Hybrid

Job Number : 2025-00007

Division : Health & Human Services

Department : Home & Community Care

Opening Date : 01 / 15 / 2025

Closing Date : Continuous

FLSA : Exempt

Bargaining Unit : 300

Job Summary

The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.

Provides protection and case management services for Vulnerable Adults; conducts time sensitive investigations into allegations of abuse, neglect, and exploitation.

  • Pay range shown is hiring range. Full range goes up to $113,797 with outstanding performance.

Essential Duties

Conducts thorough assessments / investigations within required timeframes :

  • Interviews and obtains statements from Vulnerable Adults, person(s) alleged responsible, and potential witnesses concerning the allegations of abuse, neglect, and exploitation
  • Conducts independent home visits and interviews, both scheduled and unannounced
  • Completes Safety Assessments, Strength and Needs Assessments, and Safety Plans when applicable
  • Completes required documentation, writes, and enters clear and organized data for reports, and summarizes the facts to determine whether abuse, neglect, or exploitation has occurred
  • Collects pertinent evidence such as progress notes, medical records, financial records, photographs, and physical evidence
  • Analyzes complex financial and medical documentation
  • Makes findings, both independently and in consultation with a team, regarding allegations of abuse, neglect and exploitation
  • Collaborates with law enforcement, county attorney, and other community partners
  • Provides court testimony and / or shares written findings with the courts
  • Determines which reports require immediate adult protective services and initiates a response
  • Understands Vulnerable Adult Law, conservator / guardianship laws, applicable criminal statues, and has the ability to apply these laws to case situations
  • Maintains working knowledge of federal and state laws and regulations and performs work accordingly
  • Provides Protection Services :

  • Makes independent decisions in the field regarding protection and safety
  • Initiates interventions including calling 911, coordinating with law enforcement and / or medical professionals, engaging family, friends and informal supports, referring for services, etc.
  • Arranges for court ordered interventions, such as guardianship or conservatorship, and attends court hearings when required
  • Mobilizes community resources to provide protective services to remedy the reported maltreatment and reduce the risk of further abuse, neglect or financial exploitation
  • Provides Case Management Services :

  • Visits clients in their home or other residence in the community
  • Coordinates and offers community resources to address needs and reduce risk
  • Serves as primary point of contact for service coordination and sharing of information
  • Desirable Skills :

  • Excellent oral and written communication
  • Familiarity with the challenges faced by aging and disabled individuals
  • Knowledge and experience working with complex mental health needs including Substance Use Disorder and Hoarding
  • Knowledge of crisis intervention skills, techniques, and resources
  • Knowledge and experience working with MnCHOICES, Waiver programs, Medical Assistance, Medicare, and the Department of Veterans Affairs
  • Understanding of, or a willingness to learn about, diverse cultures and values
  • Ability to analyze complex financial documents and contracts
  • Emotional capability to manage unsettling allegations of abuse or neglect
  • Ability to operate a personal computer and various software packages
  • Demonstrated ability to engage in critical and objective thought
  • Knowledge of Supported Decision-Making practices
  • Basic understanding of Guardianship and Conservatorship laws, Power of Attorney, Health Care Directives, and Representative Payee
  • Attends staff meetings and participates in ongoing training.

    Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with peers, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals.

    Performs other related duties as required or assigned.

    Minimum Qualifications

    Requires a minimum of a bachelor's degree in social work, psychology, nursing, human services, or other related field and at least two years of professional social work experience working directly with clients. Strong preference for experience within Adult Protection. Master's degree and bilingual abilities are desirable. Must possess a valid driver's license and provide a reliable means of transportation for the performance of work responsibilities.

    If you require accommodations or have any other questions regarding this job posting, please call the Scott County Employee Relations department at 952-496-8103 and reference the posting title and number.

    If you have questions about the hiring process, please visit :

    Note - Intermittent, Temporary, and PT positions less than 20 hrs per week are not eligible for benefits.

    Benefits : (Benefit offerings can and do change on occasion.)

    A comprehensive benefits package is provided for all employees who work 20 hours per week or more. For detailed benefit information visit the Scott County Benefit Hub at

  • Health Insurance - Four-tier plan option available
  • Dental Insurance - Four-tier plan option available

    Life Insurance

    Flexible (Pre-Tax) Spending Accounts

    Post-Retirement Health Care Savings Plan

    Long-Term Disability

    11 paid holidays annually

    Paid Time Off (PTO) or Vacation & Sick Leave

    Paid Parental Leave

    Employee Assistance Program

    PERA (Public Employee's Retirement Association) Retirement Plans

    On-Site Occupational Health Nurse

    Active Health & Safety Teams, Committees, and Programs

    Other great benefits available :

  • Short-Term Disability
  • Credit Union Membership

    Deferred Compensation Plans

    Minnesota Benefit Association

    Vision Plan

    Scott County Employees Association

    Spirit of Scott

    Federal Student Loan Forgiveness

    Training Opportunities

    Scott County has adopted a Total Rewards philosophy!

    Scott County is an employer of choice, supporting, encouraging, and engaging employees through focused employee investments and workplace programs and offerings that promote and foster individual and organizational well-being. The net result of this philosophy is public service excellence.

    Our goal is to address the multiple facets of employee well-being via 6 different program delivery "buckets." These buckets encompass different topic areas, benefits, and initiatives that the County invests in to achieve Total Rewards. These buckets include physical health, workplace social / belonging, work / life balance, financial security, training and development, and emotional health.

    Please select the answer that best describes your level of education : (Degree must be held by the closing date of this recruitment)

  • No High School Diploma or G.E.D.
  • High School Graduate or possess a G.E.D.
  • Less than 1 yr of college or technical school
  • 1 or more but less than 2 yrs college or technical school
  • Associate's Degree
  • 2 or more but less than 3 yrs college
  • 3 or more but less than 4 yrs college
  • Bachelor's Degree
  • Schooling beyond Bachelor's level
  • Master's Degree
  • Schooling beyond Master's level
  • Please indicate area of study :

  • Social Work
  • Psychology
  • Nursing
  • Human Services
  • Other fields
  • None of the above
  • If you indicated Other to the question above, please list your program area of focus (e.g. BS in Education) : If you have no degree indicate "NONE"

    Please select the answer that best describes your professional social work experience working directly with clients (full-time equivalency) :

  • No Experience
  • Up to 6 months
  • 6 to 11 months
  • 12 to 23 months
  • 24 to 35 months
  • 36 to 47 months
  • 48 to 59 months
  • 60 to 71 months
  • 72 to 83 months
  • 84 to 95 months
  • 96 to 107 months
  • 108 to 119 months
  • 120 or more months
  • Please describe your Professional level Social Worker experience. Include the agency you worked for, dates of employment and duties performed. If you have no experience, indicate "NONE".

    Have you received investigative interviewing training?

    Describe your work experience investigating reports of maltreatment. Include your job title, your employer, your length of employment and your major responsibilities for each related position. If you have no experience, indicate "NONE"

    Please indicate your areas of work experience : (Check all that apply)

  • Adult Protection Investigator
  • Child Protection Investigator
  • Waiver Case Manager
  • None of the above
  • Please check which of the following client services you have provided for a period of 12 months or longer : (Check all that apply)

  • Conducting criminal, civil or social service investigations (e.g., vulnerable adults, child protection, licensing, law enforcement
  • Working on behalf of clients with legal, court or regulatory systems
  • Presenting oral testimony
  • Working with involuntary clients (people who are unable to engage well with service providers or are court ordered
  • Writing investigative reports
  • Less than 12 months experience in above
  • No experience in the areas listed above
  • 11. Describe what work experience you have with investigative interviewing, providing court testimony, writing investigative reports, working with involuntary clients and working on behalf of clients with legal, court or regulatory systems. If you have no experience, indicate "NONE"

    Are you bi- or multi- lingual?

    Do you possess a valid driver's license?

    Do you have a reliable means of transportation for the performance of work responsibilities?

    Is there anything else you want to add that is pertinent to this position?

    Required Question

    Salary : $80,600 - $94,827

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