Consumer Loan Direct Processor - Hybrid

*Training is to be completed in the first 30-90 days of employment at our Edwardsville, IL Home Office location.

*Upon successful completion of training, qualifying employees may be eligible for a hybrid schedule.

Purpose, Mission, Vision, Values

At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team!

Purpose:
To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities.
  
Mission:
Members. Value. Community.
  
Vision:
Building Better Financial Futures.
  
Values:
Accountability - I take pride and ownership in all I do.
Diversity - I support the diverse, equitable, and inclusive work environment that is fostered by Scott Credit Union.
Growth - I will pursue professional development with the encouragement of Scott Credit Union.
Integrity - I will maintain the highest ethical standards.
Service Excellence - I am devoted to continuously "WOW"ing members and each other through the 3e Promise.

Why You Should Join Our Team 

Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU’s commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization’s overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/.

The Day to Day as a Consumer Loan Direct Processor

The Consumer Loan Direct Processor is responsible for executing SCU’s member engagement model to inform and educate members on consumer lending products and services offered by SCU. The Processor is responsible for final processing, funding, and completion of consumer loans, designated unsecured loans and for centralized lending. 

A typical day will look like:

• Provides direct support for both online/mobile, telephone loan applications and centralized lending which includes the processing of all SCU collateralized loans.
• Performs prompt, efficient and accurate processing of member loan requests, including finalizing data, documenting loans, preparing loan documents, booking loans, filing and recording of necessary documents to record liens on vehicle title, if applicable.
• Process lending transactions for members including such functions as processing loan documents, assisting with opening of loan and banking accounts, issuing checks, process title loan title work, if applicable.
• Accountable for individual lending goals for both the online, telephone loan channels and centralized lending.
• Provides members services by contacting members with updates on pending loan applications from time of approval, through loan closing, after funding, and until title has been perfected, if applicable.
• Operates computer to accurately post transactions, access account information. Support online applications, support telephone loan applications, and generally update member account transactions and information.
• Performs such other lending functions as required and assists others to complete tasks and work assignments.
• Responsible for the review of loan supporting documents to ensure accuracy, and completion, of documents before proceeding with the loan closing.
• Consistently provide accurate loan documents to member for signature and completion.
• Responsible for following up on collateralized titles to ensure that SCU lien is placed properly and within specific lending guideline timeframes.

Are You a Good Fit?

Ask yourself the below questions to help determine if this job is the right fit for you.

• Do you enjoy engaging with people and providing exceptional customer service?
• Are you detail-oriented and like working with numbers?
• Do you thrive in a fast-paced environment?
• Are you a positive person who enjoys working as part of a team?
• Do you enjoy working in a diverse environment with diverse team members?
• Do you take pride and ownership in all that you do?
• Are you looking for a job where you can develop professionally?

If you answered yes to these questions, we hope you apply!

To Be Considered, You’ll Need:

• High school diploma or equivalent. 
• Experience working within a financial institution.
• Experience with personal computers to include Microsoft Office applications.

Preferred Qualifications That Could Set You Ahead:

• Consumer lending experience.
• Mobile device experience to include iOS, Android or Windows 10.

Are You Ready to Join Our Team?

If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include a phone interview to go over the basics and an in-person interview to learn more about your experiences and qualification.