What are the responsibilities and job description for the Dental Front Office Manager position at Scott L. Widdison DMD?
Job Overview
We are seeking a front office manager for our practice. The ideal candidate would would be experienced with all aspects of insurance, scheduling, and running the front office. We are a Dentrix office. Come meet us!
The front office manager plays a pivotal role in ensuring the smooth operation of the front desk and overall guest experience at our establishment. This position is responsible for overseeing daily front office activities, managing staff, and ensuring that guests receive exceptional service. The ideal candidate will possess strong leadership skills and a passion for hospitality, creating a welcoming environment for both guests and team members.
Duties
- Supervise and coordinate front desk operations to ensure efficient service delivery.
- Manage front office staff, including hiring, training, scheduling, and performance evaluations.
- Address patient’s inquiries and resolve any issues or complaints promptly to enhance guest satisfaction.
- Maintain accurate records of guest arrivals, departures, and billing information.
- Collaborate with other departments to ensure seamless communication and service delivery.
Skills
- Proven experience in front desk operations within dental field.
- Strong customer service skills with a focus on patient satisfaction.
- Excellent communication skills; multilingual or bilingual abilities are a plus.
- Knowledge of Dentrix and insurance.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
- Strong leadership qualities with the ability to motivate and manage a team effectively.
- Exceptional problem-solving skills to handle any questions effectively.
This role is essential for maintaining the high standards of our establishment while fostering an environment that prioritizes exceptional patient experiences. We would love to meet you!
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Expected hours: 34 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- No weekends
Ability to Commute:
- Boise, ID 83705 (Required)
Ability to Relocate:
- Boise, ID 83705: Relocate before starting work (Required)
Work Location: In person
Salary : $24 - $30