What are the responsibilities and job description for the Patient Access Representative I position at Scottish Rite for Children?
Our patients are our number one priority! We're committed to giving children back their childhood!
Job Posting Title:
Patient Access Representative I
Location:
Frisco - Ambulatory Surgical Center
Additional Posting Details:
Monday through Friday 7:30 - 4:30
Job Description:
Duties/Responsibilities
Job Posting Title:
Patient Access Representative I
Location:
Frisco - Ambulatory Surgical Center
Additional Posting Details:
Monday through Friday 7:30 - 4:30
Job Description:
Duties/Responsibilities
- Manages a high volume of incoming and outgoing telephone calls
- Responsible for completing assigned workqueues
- Accurately schedule and re-schedule patient appointments in a timely manner
- Effectively communicate and coordinate patient appointments with downstream departments
- Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance
- Accurately pre-register specific data elements prior to the patients scheduled date of service
- Perform all aspects of insurance verifications
- Add insurance coverage and update the billing system to reflect the insurance status of the patient
- Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review
- Responsible for all correspondence from Insurance companies to be sent to HIM for scanning.
- Provide clerical and administrative support as required
- Create reports for tracking and trending purposes
- Alter provider schedule template in electronic medical record (EMR)
- Assist with departmental coverage as requested
- High School education or equivalent
- Preferred 2 years working in a medical office setting
- Preferred experience in insurance procedures
- Preferred experience in medical appointment scheduling
- Working conditions: inside.
- Working Position: sitting, standing, and walking.
- Physical Demands: light.
- Physical Requirements: lifting/carrying, repetitive movement, stooping/kneeling/bending.
- An Individual in this position will be required to lift or carry weight in this group: 11-24 lbs.
- Sensory/Communicative activities essential to the performance of this position: feeling, hearing, seeing, speaking.
- An Individual in this position will be exposed to: inside environment, loud noise.
