What are the responsibilities and job description for the Central Volunteer Onboarding Coordinator position at Scottsdale Bible Church?
Do you have a passion and heart for organization and providing administrative support to others? If so, you can help further the Kingdom of God as our new Central Volunteer Onboarding Coordinator at Scottsdale Bible Church! God has entrusted each one of us with unique gifts and talents and we are called to use those giftings in his name. We need people with skills like yours to enable and guide volunteers within our church and community!
About Scottsdale Bible Church (SBC):
SBC’s main campus is in beautiful Scottsdale Arizona. Scottsdale is annually rated among the nation’s most desirable communities in which to live, visit, and conduct business. God has faithfully grown SBC from a humble beginning of 13 people in 1962 to more than 6500 meeting weekly on four campuses. With plans to start other multi-site campuses in the coming years, we continue to press forward to take the message of Jesus into our communities throughout the Valley!
Our Vision at SBC is to create a community of Christ-followers marked by unwavering faith and unconditional love. Our Mission is to WIN people to faith in Jesus Christ; BUILD them up in their faith; then SEND them out to be “winners and builders” in their spheres of influence. Our Value Proposition is transformational Bible teaching, engaging worship, authentic community, and service-based outreach – each supported by GRACE – and distinct to who we are at Scottsdale Bible Church!
As the Central Volunteer Onboarding Coordinator, you are a vital part of the Team, responsible for carrying on the Vision, Mission and Values of SBC. In this role, you will report to the Central Director of Church Engagement and are responsible for providing leadership and oversight in onboarding (and maintaining compliance) the large volume of current volunteers at SBC.
Your Essential Responsibilities:
In this position, you will:
- Champion the value of serving within SBC and actively pursue potential volunteers via the website, email, text, in-person interactions, referrals, and phone calls.
- Serve as the initial point of contact for potential volunteers, initiating the onboarding process and providing necessary forms and documentation.
- Process and track all onboarding documents within the ROCK database, ensuring compliance with all safety and risk management requirements.
- Maintain up-to-date volunteer records, including renewals of background checks, membership status, and junior volunteer transitions upon turning 18.
- Provide real-time compliance tracking for all serving teams and conduct quarterly audits to ensure safety standards are met.
- Provide central orientation, onboarding, and training for ministry administrators.
- Maintain and revise all volunteer onboarding documents and ministry-specific volunteer booklets as needed.
- Champion the use of the ROCK database as the primary tool for onboarding and volunteer management.
- Provide quarterly Serving Team reports to ministry leaders.
Other Responsibilities:
- Perform other duties as requested by Central Director of Volunteer Onboarding and Risk Operations
- Related duties or special projects as assigned
Skills you need to succeed:
Knowledge of:
- Microsoft Office (Excel, Outlook, Word)
Demonstrated competency in:
- Interpersonal savvy
- Process Management
- Problem solving
- Strong interpersonal, written, and verbal communication skills
- Computer skills
- Relational skills, such as demonstrates valuing people, aspires to serve others, fosters a healthy and amiable spiritual environment, is approachable and accessible, works collaboratively with others and in team environments, shows appreciation for own and others’ giftedness
Ability to:
- Maintain a high degree of integrity, professionalism, and accuracy
- Handle stressful or emergent situations
- Manage several projects simultaneously
- Be a change agent
- Be flexible
- Work in a multi-faceted environment with little supervision
- Forecast as well as attend to weekly details
- Handle confidential information
- Discern needs and respond appropriately
Personal Qualifications:
- Committed to spiritual growth
- Relationally unified
- Servant-hearted
- Operates in grace and truth
- Demonstrates a growing faith in Jesus Christ
- Highly relational
- Organized and a self-starter
- Desire for individual & professional growth
- Positive can-do attitude; takes initiative
- Consistently strives for excellence
- Demonstrates a sense of urgency
- Detail-oriented
- Integrity of work habits and results
- Efficient
- Team Player
- Personable in working with staff and volunteers
- Regular attender and SBC member, or willing to become a member
Education and/or experience:
- Bachelor’s degree or equivalent experience
- 3 years of experience with Connections and Volunteers in church setting
In this position you will be onsite Monday-Thursday and telecommute Friday.
Church Membership is required for most paid positions.
SBC does not participate in COBRA or Unemployment Insurance.
Eligible employees receive state of the art benefits, including generous Paid Time Off, paid holidays, and group health and welfare plans with generous company premium contributions.
