What are the responsibilities and job description for the Technical Project Manager III position at Scout Exchange?
echnical Program Manager
Summary :
The primary role of a Technical Program Manager (TPM) is to define, implement, and successfully deliver complex programs requiring cross-functional collaboration and interdependencies across multiple projects and related activities.
Job Responsibilities :
- Maintain deliverables and project trackers to ensure timely execution of all updates.
- Develop demo requirements for Reality Labs (RL) retail demo devices and lead product deployment for retail launches.
- Define technical demo requirements for retail display partners and create best practices training / documentation for developers and marketing partners.
- Assist in developing and maintaining scalable retail technology solutions , including content and device management systems.
- Collaborate with Analytics teams to define KPIs, set program guidelines, select analytics tools, review demo / display engagement metrics, and enhance customer experiences.
- Execute multiple retail demo content and software updates throughout the year for wearables.
- Support stakeholders in evaluating, selecting, and revising retail demo content.
- Work closely with the Field Sales team to address issues, develop tech solutions, and create troubleshooting documentation for fixture technology maintenance.
- Align marketing teams and the core Demo team to ensure synergy in demo installations and updates.
- Partner with channel marketing teams to ensure demos align with retailer specifications and requirements.
- Build and track program budgets , develop RFI / RFQ documents for technology vendor selection, create supplier SOWs, and act as the primary POC for technical vendors .
- Manage day-to-day relationships with technical support partners and scale relationships as needed.
Required Skills & Qualifications :
Education & Experience :
About the Team & Key Projects :
This role is part of the Global Channel Experiences team within the Global Channels organization for Reality Labs. The team is responsible for building retail space display technologies for Meta Ray-Bans .
Day-to-Day Responsibilities :
Performance Measurement :
Candidate Requirements :
Must-Have Skills :
Nice-to-Have Skills :
Years of Experience Required :
Degrees / Certifications :
