Supervisor, Complete Vehicle "Customer" Audit

What you'll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Complete Vehicle "Customer" Audit Supervisor is responsible for leading and overseeing the audit processes of finished vehicles from a customer perspective to ensure compliance with quality standards and customer expectations. This role involves coordinating audit activities, identifying quality concerns, driving corrective actions with internal stakeholders, and driving continuous improvement to enhance product quality and customer satisfaction.

• Audit Management
  • Plan, coordinate, and supervise the complete vehicle audit processes, ensuring all audits align with customer standards and company quality objectives.
  • Develop and maintain audit schedules to evaluate vehicles systematically.
  • Ensure audits simulate customer experiences to identify potential issues before delivery.
• Quality Control
  • Monitor and analyze audit results to identify patterns, trends, and potential quality issues.
  • Collaborate with cross-functional teams (manufacturing, engineering, and design) to address and resolve non-conformances.
  • Ensure corrective and preventive actions are implemented effectively to mitigate quality concerns.
• Team Leadership
  • Supervise and mentor a team of quality auditors, providing guidance, training, and performance feedback.
  • Foster a culture of accountability, true ownership, continuous improvement, and customer focus within the team.
• Customer Focus
  • Ensure all audits align with customer specifications and feedback.
  • Communicate quality concerns and improvement actions to stakeholders, ensuring transparency and alignment with customer expectations.
• Documentation and Reporting
  • Maintain accurate records of audit findings, corrective actions, and resolutions.
  • Prepare and present audit reports to senior management, providing insights and recommendations for quality improvements.
• Continuous Improvement
  • Lead initiatives to enhance audit processes, tools, and methodologies.
  • Benchmark industry best practices and implement innovations to improve product quality and efficiency.
• Compliance
  • Ensure all audit processes comply with applicable industry standards, regulatory requirements, and company policies.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• The responsibilities of this role require attendance at in-person meetings and events regularly.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you'll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

Here's what else you'll bring:

• Bachelor's degree in Quality Management, Engineering, Automotive Technology, or a related field. Equivalent work experience may be considered.
• Minimum 3–5 years of experience in quality assurance or audit processes within the automotive industry.
• Experience in supervising teams and managing cross-functional project
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in quality management systems, tools, and techniques (e.g., Six Sigma, ISO standards, FMEA, APQP).
• Detail-oriented with the ability to prioritize and manage multiple tasks.
• Familiarity with automotive manufacturing processes, customer-specific requirements, and vehicle inspection tools/equipment.
• Quality-related certifications (e.g., CQE, CQA, or Six Sigma Green/Black Belt) are a plus.
• Data-Driven Mindset.
• Ability to work in a fast-paced, cross-functional environment with great flexibility.
• May require extended hours during critical phases for issue resolution.
• Strong teamwork and communication skills, a high level of assertiveness as well as entrepreneurial thinking and goal- and result-oriented decision-making
• Working Conditions
  • Primarily based in a manufacturing or audit facility.
  • Requires standing and walking for extended periods during audits.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000 - $120,000

Internal leveling code: M9

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.