Demo

BANQUET SET UP - Part Time

SCP HOSPITALITY MANAGER LLC
Gleneden Beach, OR Part Time
POSTED ON 3/12/2025 CLOSED ON 4/21/2025

What are the responsibilities and job description for the BANQUET SET UP - Part Time position at SCP HOSPITALITY MANAGER LLC?

Description:

The Banquet Set-Up is responsible for setting up banquet space according to the specifications outlined in the Banquet Event Order and striking event space after events have concluded. Set-up personnel are also responsible for the proper storage and labeling of event materials, including linen, tables, banquet chairs, etc.

The Banquet Set-Up shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP’s Culture & Core Values.

The Job

  • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
  • Follow Hotel policies with lost and found items.
  • Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
  • Continuously promote sanitation, safety, and security efforts.
  • Set up banquet rooms and event spaces according to diagrams and specification
  • Arrange tables, chairs, linens, and other furniture as per event requirements.
  • Assists servers with the setting and clearing of banquet tables, stocking service stations, and assists with buffet/coffee break/table service to ensure total guest satisfaction.
  • Maintain cleanliness of function space pre and post-events.
  • Assists servers and management with the setting, decoration, and tear-down/removal of buffets and coffee breaks.
  • Assist with the service of guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
  • Assist with the setting of banquet tables for a full-service meal. Quickly clear dirty banquet table settings and prepare table tear-down/removal.
  • Coordinate with catering and kitchen staff to ensure proper placement of food and beverage stations.
  • Ensure that all necessary equipment and supplies are available and in working order.
  • Work closely with event planners, coordinators, and other staff to meet client expectations.
  • Handle and transport event-related materials and equipment with care.
  • Safely deliver carts of dirty dishes/flatware/glassware to the kitchen for washing.
  • Maintain stock and cleanliness of stations for all meals with necessary equipment including silverware, linen, and condiments.
  • Report any maintenance issues or equipment malfunctions promptly.
  • Report all accidents and breakages to the F&B Manager or Executive Chef in charge.
  • Adhere to relevant Food Safety Hygiene standards.
  • Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
  • Other duties as assigned.
Requirements:

Job Requirements

  • Must be a United States citizen or possess a valid work permit.
  • Must be able to read, write, and speak English. Fluency in other languages is beneficial.
  • Must be able to accurately follow instructions, both verbally and written.
  • Ability to work a flexible schedule that may include evenings, weekends, and holidays.
  • Must be able to work in a fast-paced environment with urgency and empathy.
  • Outstanding coordination and multi-tasking abilities.
  • Professional in appearance and demeanor.
  • Must have the ability to deal effectively and interact well with guests, vendors, and team members.
  • Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
  • Knowledge of food and beverage service operations preferred but not required.

Supervision

  • Reports to the Banquet Manager. If the property does not have a Banquet Manager, then the designated department manager.

Education and Experience

  • High School Diploma or equivalent.
  • Previous Customer Service experience required.
  • Previous F&B experience preferred.
  • Must have State Issued Food Handler's Certificate.
  • Must have State Alcohol Server Certification.

Working Conditions

  • Must be able to stand and move freely about the property for the majority of the shift.
  • Must be able to lift, carry, push, pull 50 lbs.
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
  • Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
  • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
  • Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
  • Must be able to work in variable room temperatures.
  • Noise level is usually moderate.
  • Dexterity in using kitchen equipment or utensils and carrying heavy trays.
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