What are the responsibilities and job description for the Public Area Attendant - Salishan Coastal Lodge position at SCP Hotels?
Public Area Attendant
SCP seeks a Public Area Attendant to work at our Coastal Lodge in Gleneden Beach, Oregon.
We See You & We Want You On Our Team!
- Work alongside a hardworking, fun, and tight-knit team.
- Competitive Pay of $18 an hour with the opportunity for personal and professional growth.
Out-of-this-world benefits!
Your Wellbeing is at the forefront of all that we do so we offer a variety of perks and benefits to take care of all of you. That includes generous Paid Leave plans, options to plan for your future, and health benefits for you and your pets!
1 month sabbatical after 3 years of service to explore on your terms in your 4th year
Generous 401k Matching
Travel perks to our incredible destinations just to name a few!
It is important for us that you do what you love to do inside and outside of work. We value YOU, your mind, spirit, and the balance between work and LIVING. We also would love for you to work with your friends & family, we have a generous referral program and want you to have a blast at work with your colleagues.
You and Your Opportunity:
Are the Master of Ceremonies, the fixer-upper of space and time, the orchestrator of ambiance. You love the finishing touches. You take ownership of your work and the spaces in which you occupy. You spot things that no one else does. You are that one friend who offers to help people move. You love to create warmth, make people feel comfortable, and offer service wherever you go.
What You Will Tackle:
- Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
- Observing guest reactions and conferring frequently with team members to ensure guest satisfaction.
- Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
- Follow Hotel policies with lost and found items.
- Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
- Continuously promote sanitation, safety, and security efforts.
- Encourage Social Media/5-star compliments or reviews on OTA’s.
- Embrace and exemplify the SCP Culture & Core Values in your day-to-day job duties.
- Create a fresh and inviting atmosphere for guests by making sure all areas of the Hotel are clean and tidy.
- Clean all public areas (hallways, elevators, lobby, vending and laundry areas, etc.) while following safety and security procedures.
- Clean and maintain the lobby, entrance doors, and bell trolleys.
- Maintain extra areas above daily quota upon request.
- Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and prevent losses or damages.
- Assist Guest Room Attendants with moving of heavy furniture and/or equipment.
- Respond to guest requests from housekeeping or other departments.
- Assist in maintaining Hotel inventory of supplies, linens, and other amenities.
- Assist with set up and tear down of special events and/or banquets.
- Assist housekeeping staff with laundry removal and unit cleaning.
- Inspect, plan and ensure that all materials and equipment are in complete readiness for service
- Maintain knowledge of correct maintenance and use of equipment.
- Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
- Other duties as assigned.
The Essentials:
- Must be a United States citizen or possess a valid work permit.
- Must be able to read, write, and speak English. Fluency in other languages is beneficial.
- Must be able to accurately follow instructions, both verbally and written.
- Ability to work a flexible schedule that may include evenings, weekends, and holidays.
- High school diploma or equivalent.
- Previous Housekeeping experience is preferred, but not required.
Salary : $18