Service BDC Manager

Scranton Chevrolet is looking for a reliable, personable, organized, and responsible individual to handle customer reception both virtual and in person. Dealership experience is preferred but we will train the right person for the position. Applicants should be self motivated to learn and earn. We will provide the structure and opportunity to earn in a fast paced and detail oriented team environment. Candidates should be career minded individuals with a clean and neat appearance. If you are looking for a change in the new year this opportunity is for you.

Scranton Chevrolet is a family owned, family orientated dealership that believes in taking care of our employees first and believes in high rewards for high efforts. We have a track record of internal advancement opportunities for those showing exceptional effort and pride in their work.

Tasks include but are not limited to:

• Contacting customers utilizing our systems to schedule appointments for service work.
• Answering incoming calls for appointments and customer inquiries.
• Communicating through email, text and phone.
• Assisting service advisors and the service team.
• Greeting customers at vehicle pickup, collecting payment, signatures, and recording the completed transaction.
• Candidates must possess excellent verbal and written communication skills with both internal and external customers and be able to handle a fast paced environment.
• Commission program for successful appointment setting on top of hourly wage.

This is a great opportunity for anyone who enjoys communicating with others and providing an excellent level of customer service!

Benefits:

Our team members enjoy a positive working environment with opportunities for professional growth through training programs.

• Health Insurance
• Vacation Pay
• Sick/Personal Time Pay
• Holiday Pay
• Life Insurance
• STD
• Employee Discounts
• Dental and Vision Insurance
• 401K