What are the responsibilities and job description for the Service BDC Specialist position at Scranton Chevrolet of Norwich?
At Scranton Chevrolet, our dealership has been extremely fortunate to continue to grow with the support of our community and loyal staff. We are looking for a candidate that has excellent communication skills and is driven to follow up on leads.
Responsibilities
- Handle all incoming phone leads.
- Be available to respond to phone call inquiries in a professional, well-spoken manner.
- Assist customers in properly setting appointments with well-estimated promise/completion time.
- Direct customers to product information resources, including those available on the internet.
- Check email frequently and respond to inquiries immediately.
Skills / Requirements
- Excellent verbal and written communication skills.
- Microsoft Office background preferred.
- Time management, prioritization skills, and the ability to multi-task are required.
- Self-motivated and goal oriented.
- Demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.
- Current or previous Automotive Dealership BDC / Internet Specialist experience highly preferred.
Benefits:
Our team members enjoy a positive working environment with opportunities for professional growth through training programs.
- Health Insurance.
- Vacation Pay.
- Sick/Personal Time Pay.
- Holiday Pay.
- Life Insurance.
- STD.
- Employee Discounts.
- Dental and Vision Insurance.
- 401K.
