What are the responsibilities and job description for the Service Manager position at SCREEN SPE USA?
Job Summary:
We are seeking a dynamic and dedicated Manager to oversee the DT3000 and LA3000 platforms. This role demands a proactive leader who will take ownership of managing customer relationships and expectations while fostering a culture of growth and development within the team. The ideal candidate will act as a bridge between the SCREEN team and our customers, ensuring seamless collaboration, operational excellence, and continuous improvement.
Key Responsibilities include:
-Manage and oversee the DT3000 and LA3000 platforms, ensuring optimal performance and customer satisfaction.
-Serve as the primary point of contact for customers, effectively managing relationships and expectations.
-Train, mentor, and develop team members to ensure a high-performing and knowledgeable workforce.
-Continuously evaluate and implement strategies to improve efficiency, streamline processes, and drive productivity.
-Act as a collaborative partner between the SCREEN team and customers, fostering alignment and mutual success.
-Maintain engagement with both internal teams and customers to ensure challenges are addressed promptly and solutions are implemented effectively
Desired Qualifications:
Desired Qualifications for Service Manager Position:
-Exceptional communication skills, with the ability to effectively convey ideas and provide clear direction to team members and stakeholders.
-Self-motivated, demonstrating initiative and the ability to work independently while achieving organizational goals.
-A collaborative team player, fostering a positive and supportive work environment.
-Proven ability to develop and build a high-performing team, providing mentorship and guidance to team members.
-Proficiency in Microsoft products, including Word, Excel, PowerPoint, and Outlook, to streamline operations and enhance productivity.
-Previous management experience, with a strong track record of successfully leading teams, managing workflows, and delivering results
Educational Requirements:
Batchelor's Degree in management or business preferred.
We are seeking a dynamic and dedicated Manager to oversee the DT3000 and LA3000 platforms. This role demands a proactive leader who will take ownership of managing customer relationships and expectations while fostering a culture of growth and development within the team. The ideal candidate will act as a bridge between the SCREEN team and our customers, ensuring seamless collaboration, operational excellence, and continuous improvement.
Key Responsibilities include:
-Manage and oversee the DT3000 and LA3000 platforms, ensuring optimal performance and customer satisfaction.
-Serve as the primary point of contact for customers, effectively managing relationships and expectations.
-Train, mentor, and develop team members to ensure a high-performing and knowledgeable workforce.
-Continuously evaluate and implement strategies to improve efficiency, streamline processes, and drive productivity.
-Act as a collaborative partner between the SCREEN team and customers, fostering alignment and mutual success.
-Maintain engagement with both internal teams and customers to ensure challenges are addressed promptly and solutions are implemented effectively
Desired Qualifications:
Desired Qualifications for Service Manager Position:
-Exceptional communication skills, with the ability to effectively convey ideas and provide clear direction to team members and stakeholders.
-Self-motivated, demonstrating initiative and the ability to work independently while achieving organizational goals.
-A collaborative team player, fostering a positive and supportive work environment.
-Proven ability to develop and build a high-performing team, providing mentorship and guidance to team members.
-Proficiency in Microsoft products, including Word, Excel, PowerPoint, and Outlook, to streamline operations and enhance productivity.
-Previous management experience, with a strong track record of successfully leading teams, managing workflows, and delivering results
Educational Requirements:
Batchelor's Degree in management or business preferred.
