What are the responsibilities and job description for the Customer Service Advisor position at ScrubaDub?
Are you a people person? Do you love cars? New England's leading auto-wash company is seeking a smiling customer service advisor to join our Warwick, Rhode Island team. A 50 year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships. We're hiring for one full time role to round out our team.
Responsibilities and Duties
1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently.
3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot, taking out the trash, maintaining the vacuums, and cleaning the carwash tunnel.
Qualifications and Skills
- Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors.
- The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
- The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
- Good verbal & written communication skills preferred
- Basic computer skills to enter customer information as needed into our database
- Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate.
Benefits
Team members average $17 to $22 an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
- Health Insurance option for full time employees
- 401K Retirement plan with employer match after 6 months
- Free car washes for your personal vehicle
- Growth potential at a fast growing company
- 529 College Savings Plan
- Access to scholarships for college or vocational training
Salary : $17 - $22