Wellness Sales Specialist

Job Overview
We are seeking a passionate and knowledgeable Wellness Sales Specialist to join our team. In this role, you will be responsible for promoting health and wellness products while providing exceptional customer service. You will engage with customers to understand their wellness needs, conduct product demonstrations, and assist in maintaining a well-organized retail environment. Your expertise will help guide customers in making informed choices that enhance their overall well-being.

We are looking to fill a role at our Pasco (Part-time AM shifts) and Kennewick (Part-time PM shifts) locations.

Duties

• Conduct engaging product demonstrations to showcase the benefits of wellness products.
• Provide outstanding customer service by addressing inquiries and offering personalized recommendations.
• Assist customers with retail sales transactions using cash registers and POS systems.
• Maintain accurate stock levels, ensuring shelves are well-stocked and organized.
• Supervise and train new staff members on product knowledge and customer service best practices.
• Utilize basic math and retail math skills to manage inventory and sales reports effectively.
• Collaborate with team members to create a positive shopping experience for all customers.

About Sculpt Wellness:

At Sculpt Wellness, we are on a mission to redefine healthcare by integrating advanced wellness services and empowering individuals to achieve optimal health. Our vision is to provide transformative wellness and aesthetic services that enhance the well-being of our clients and elevate their quality of life. We are a dynamic, growth-minded team, driven by results, accountability, and compassion.

If you are passionate about wellness, have a genuine desire to help others, and thrive in a fast-paced environment, we want to hear from you!

Our Vision - Sculpt Wellness empowers our clients to look and feel their best by providing transformative wellness and esthetics services, enhancing their well-being and elevating their quality of life.

Our vision is to redefine healthcare.

Key Objectives:

As a Wellness Sales Specialist at Sculpt Wellness, you will play a vital role in ensuring that our clients experience transformative results and exceptional customer service. Your role will encompass a variety of tasks and responsibilities, all focused on upholding Sculpt Wellness's mission and values.

Key Responsibilities:

• General Wellness Services:
• Provide exceptional wellness services to clients, ensuring their experience is both positive and transformative.
• Uphold cleanliness standards and maintain efficient use of wellness equipment and tools.
• Assist clients with services, answer questions, and ensure their satisfaction.
• Customer Service Excellence:
• Greet clients warmly (in person or over the phone) with a smile and positive demeanor.
• Customize service based on each client’s unique health and wellness goals.
• Brand and Core Values Alignment:
• Adhere to Sculpt Wellness’s brand guidelines and exemplify our core values: Intentionality, Results-Oriented, Discipline, Accountability, Alignment, Inspiration, Growth Mindedness, and Efficiency.
• Strive to become an expert in Sculpt Wellness services and programs, guiding clients through our Sculpt Pathways.
• Compassionate Sales:
• Identify and nurture sales opportunities with a compassionate approach.
• Help clients navigate their wellness journey and encourage rebooking when appropriate.
• Help create and maintain a positive, team-focused sales environment.
• Cleanliness & Operational Efficiency:
• Maintain cleanliness and organization of the facility, ensuring that all spaces meet Sculpt Wellness’s high standards.
• Use systems such as Wellness Living and OneTouch for efficient client management, appointment scheduling, and financial coordination.
• Team Collaboration & Accountability:
• Actively contribute to a positive team environment by sharing insights, supporting teammates, and upholding high standards of accountability.
• Address inefficiencies and communicate issues promptly to ensure smooth operations and continuous improvement.
• Client Engagement and Communication:
• Manage client profiles and appointments, ensuring seamless check-in and check-out experiences.
• Respond promptly to client calls, emails, and inquiries, ensuring they feel valued and well cared for.
• Sales & Marketing Support:
• Help capture client transformation stories (written, visual, or audio) to inspire others and contribute to Sculpt Wellness’s growth.
• Actively participate in ensuring a positive client journey through excellent service delivery and proactive communication.

Qualifications:

• Strong customer service skills with a commitment to creating positive client experiences.
• Ability to follow brand guidelines, uphold cleanliness standards, and work efficiently.
• Passionate about learning and becoming an expert in wellness services.
• Ability to communicate effectively with clients and contribute to a supportive team environment.
• Proactive in identifying opportunities for improvement and seeking ongoing training.

What We Offer:

• Competitive pay (up to $20 per hour) incentives.
• A supportive and growth-focused work environment.
• Ongoing training and opportunities for professional development.

To Apply:

If you’re ready to be part of a team that is making a real difference in the lives of others, we would love to hear from you! Please submit your resume and a cover letter explaining why you’re excited to join Sculpt Wellness and how you align with our mission and values.

Sculpt Wellness is an equal-opportunity employer. We encourage applications from individuals of all backgrounds.

Job Type: Part-time

Pay: $16.66 - $20.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• Kennewick, WA 99336 (Required)

Work Location: In person

Salary : $17 - $20