What are the responsibilities and job description for the IT Service Delivery Manager position at sdna global?
Job Description
Position : IT Service Delivery Manager (Fulltime)
Location : Toledo, OH (Onsite)
Job Description
- 10 experience in IT / IT ES
- Service Delivery Management experience for large AMS programs
- Able to manage large teams in providing 24/7 support in onsite offshore model
- Collaboration within team and with customer stakeholders
- Service mindset required- understand commitments, customer pain points and priorities
- Excellent verbal and written communication ( English only )
- Work closely with customer leadership
- Should be able to take end to end ownership
- Should have knowledge and experience in Manufacturing applications ( MES, Historian, Aspen tech IP21)
Job Type: Full-time
Pay: $110,000.00 - $140,000.00 per year
Schedule:
- 8 hour shift
Experience:
- Service Delivery Management: 10 years (Required)
- Manufacturing applications: 4 years (Required)
Ability to Commute:
- Toledo, OH 43604 (Required)
Ability to Relocate:
- Toledo, OH 43604: Relocate before starting work (Required)
Work Location: In person
Salary : $110,000 - $140,000
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